Dairy Depot

Very cute ice cream shop! Think Dairy Queen but much nicer and for my family's taste, much better product . The outside looks like an old school train station with decor to go with it. We ordered the classic soft-serve ice cream, chocolate and vanilla. it was creamy, not overly sweet, and light. The waffle cones were fresh and crispy as it should be. And the reason we went with the classic flavors is because Dairy Depot has over two dozen flavors to choose from for soft-serve lovers... too many to decide on. Will definitely be back to try others soon..
Apr 7th, 2024

it's a cute little shop. the ice cream is delicious there's a lot of add ins. definitely recommend
Apr 4th, 2024

Normally, I have gotten great customer service when ordering and paying at Dairy Depot. Tonight, that was not the case with *Juliana who identified herself as a manager at the drive-thru window. Long story short, you can't substitute or remove any items from the basic banana split and the manager adds additional charges to your bill, without notifying you or asking you, even though you've ordered the same thing 10 other times without being charged additional fees!! I asked to substitute the chocolate syrup for pineapple on my banana split. I was told by Juliana that I can not substitute the toppings on the banana split which is considered a 'specialty sundae'. I then asked for NO chocolate syrup at all and Juliana tells me that they can't make alterations AT ALL on the banana split either! After going back and forth about no chocolate on the banana split, as I was about to cancel the whole order, Juliana says, she can get 'hit' the no chocolate button this time! At this point, I should have just driven off and gone to another ice cream establishment for my kids. Ive never been anywhere where you can't take off a topping on an item, unless of course its "pre-made" or already baked/cooked into the item. Thats most definitely not the case with a plain ole, basic banana split priced at $7.25 without tax and with the basic, regular toppings on it!! Ridiculous! I get to the drive-thru window, pay with a card, thinking the cost was higher than usual because of the banana split (that Ive never ordered before). While waiting for all of my orders, I check my emailed receipt and see an extra $1.20 charge labeled "extra candy x 2". I ask Juliana what the charge was for and she says it was for the 2 additional slushie flavors mixed in my son's slushie. Again ridiculous and it does not mention that on the menu!! I tell her as many times that I've been there, I've never been charged extra to mix the slushie flavors (all my receipts are automatically emailed). Juliana tells me its because they train alot of teenagers and the teenagers may not know to charge. Well, I inform Juliana that she did not disclose that it would be an extra charge for mixing flavors before charging me. Juliana literally told me its an "implied" charge!! Instead of becoming even more frustrated, I asked if there was anyone else I could talk with. Of course there wasn't, she also said the next person to talk to was the owner and I can drop by tomorrow to see if they're there, but can't tell me when. There was a young boy working who also was slightly unprofessional while Juliana was speaking with me trying to whisper to Juliana I assume some lie for her to tell me so I can get going but Juliana did handle that well and he went on his way as he should have. All in all, I'm really disappointed and not at all interested in having them occur again. Looking for a new spot since the weather is breaking. Cause getting a banana split with no chocolate and mixing flavors in a slushie is not worth the headache or time. The banana split was not good either, even with no chocolate. Dairy Queen's banana splits taste alot better, and does not come with the hassle of getting it fixed the way YOU like!
Apr 4th, 2024

They don't take their gloves off after taking your order and handling money. It was pretty bad tonight when the girl scratched her nose ( with the glove on) as she was taking our order, took the cash, then went straight to fulfilling the order without changing her gloves.
Apr 2nd, 2024

Mar 30th, 2024