Builders FirstSource

Builders FirstSource
Yext Power Listing.

Hours

Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
Closed

Chamber Rating

Verified Member
4.5 - (15 reviews)
13
0
0
0
2
Read Our 15 Reviews

Chamber Rating

Verified Member
4.5 - (15 reviews)
13
0
0
0
2
  • Fearma


    Feb 25th, 2023

  • J Alexander (A&A #1)

    Great place, these guys make it super easy to buy materials for a building job! Thanks to Bryan please give him a call!
    Jun 28th, 2022

  • Steven Graham

    Great place to work.
    Sep 22nd, 2021

  • Woonandria Wolf

    Friendly place to deliver. They keep it nice and clean and safe for our trucks to come in and they'll drive up to greet you and let you know where to untarp and such.
    May 29th, 2021

  • David Barton

    I reached out to the Pro Remodel Sales group in April to order parts for Jeld-Wen windows I had installed a few years ago. At the time they did not seem very interested in ordering the parts. This should have been an indication I was going to have issues with anything they ordered. When the order arrived, the parts did not fit. I sent pictures to the Pro Remodel Sales contact. On May 12th, he acknowledged the parts were incorrect and would investigate it further and get back with me. I have followed up with him on 3 separate occasions, and to date zero response. At this point I would prefer a refund, but the bigger complaint is the complete lack of follow-up and the lack of concern/caring about their customers. I would recommend looking elsewhere for a building supply source.
    Nov 30th, 2023

Read Our 15 Reviews

About
Builders FirstSource

Builders FirstSource North Charlotte brings together an unrivaled portfolio of quality building products, industry-leading construction solutions, nationwide scale, coast-to- coast distribution, local perspectives and exceptional service to solve homebuilding challenges and streamline our customers’ businesses—today. We’re also investing in tomorrow—continuously improving our business, strengthening our team and creating the next generation of breakthrough innovations that are transforming the homebuilding industry.

Contact Info

Products

  • Decking & Landscaping
  • Doors
  • Siding & Exterior Building Materials
  • Hardware & Home Center Supplies
  • Lumber
  • Manufactured Components
  • Moulding & Millwork
  • Plywood & Sheathings
  • Stairs & Stair Parts
  • Tools
  • Windows
  • Roofing

Services

  • Delivery & Pickup
  • Dedicated Support
  • Showrooms & Design Centers
  • Truss & EWP Design
  • Estimating & Design
  • Installation
  • Customer Portal

Brands

  • Boise Cascade
  • Marvin
  • James Hardie
  • JELD-WEN
  • Metrie
  • MI WinDows & Doors
  • Simpson Strong-Tie
  • Trex

Languages

  • English

Specialities

  • Lumber
  • Trusses
  • Doors and Millwork
  • Windows
  • Design Center
  • Construction Solutions

Vidoes

Questions & Answers

Q What is the phone number for Builders FirstSource?

A The phone number for Builders FirstSource is: (704) 528-5627.


Q Where is Builders FirstSource located?

A Builders FirstSource is located at 398 Flower House Loop, Troutman, North Carolina 28166


Q What is the internet address for Builders FirstSource?

A The website (URL) for Builders FirstSource is: https://www.bldr.com/contact/request-quote?utm_source=yext&utm_medium=listing&utm_campaign=requestquote&utm_content=NORTNCYD


Q How big is Builders FirstSource?

A Builders FirstSource employs approximately 20+ people.


Q What days are Builders FirstSource open?

A Builders FirstSource is open:
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Monday: Closed


Q How is Builders FirstSource rated?

A Builders FirstSource has a 4.5 Star Rating from 15 reviewers.

Hours

Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
Closed

Ratings and Reviews
Builders FirstSource

Overall Rating

Overall Rating
( 15 Reviews )
13
0
0
0
2
Write a Review

Fearma on Google

image

Business Response on Google May 9th, 2022
Hello Fearma. Thank you for taking the time to reach out. We sincerely apologize that you had a negative experience. Our goal is to offer excellent service to our customers and we are sorry that you did not receive that. If you have and feedback on how we could improve your experience please let us know. Thanks!

J Alexander (A&A #1) on Google

image Great place, these guys make it super easy to buy materials for a building job! Thanks to Bryan please give him a call!

Business Response on Google Nov 5th, 2022
Hi J Alexander, thank you for rating and reviewing Builders FirstSource! We appreciate your feedback. We're glad to hear that our team's performance exceeded your expectations, and we will be sure Bryan receives the recognition he deserves. Have a wonderful day!

Steven Graham on Google

image Great place to work.

Business Response on Google May 21st, 2021
Hi Steven, thank you for rating and reviewing Builders FirstSource! We appreciate your feedback. We are happy to have you on the team and hope you have a great day!

Woonandria Wolf on Google

image Friendly place to deliver. They keep it nice and clean and safe for our trucks to come in and they'll drive up to greet you and let you know where to untarp and such.


David Barton on Google

image I reached out to the Pro Remodel Sales group in April to order parts for Jeld-Wen windows I had installed a few years ago. At the time they did not seem very interested in ordering the parts. This should have been an indication I was going to have issues with anything they ordered. When the order arrived, the parts did not fit.
I sent pictures to the Pro Remodel Sales contact. On May 12th, he acknowledged the parts were incorrect and would investigate it further and get back with me. I have followed up with him on 3 separate occasions, and to date zero response. At this point I would prefer a refund, but the bigger complaint is the complete lack of follow-up and the lack of concern/caring about their customers.
I would recommend looking elsewhere for a building supply source.

Business Response on Google Nov 26th, 2023
Hello David. Thank you for taking the time to reach out. We are sorry to hear about your negative experience with our team members and receiving the incorrect parts. We are sharing this feedback with management for further review. Can you please send us additional details; such as, your contact information. order number, our sales team member you have been working with? Thanks!

Load More Reviews

Overall Rating

Overall Rating
( 15 Reviews )
13
0
0
0
2

Write a Review

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