Pro Care Restoration

Pro Care Restoration

Hours

Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours

Chamber Rating

Verified Member
4.8 - (55 reviews)
52
0
0
0
3
Read Our 55 Reviews

Chamber Rating

Verified Member
4.8 - (55 reviews)
52
0
0
0
3
  • Brenda Boone

    Absolutely recommend. Quick to respond, amazing work. Friendly and very informative. These are the folks to call!
    Dec 28th, 2023

  • Stephen Charron Sr.

    Outstanding group. All Pro Care Restoration team members that worked on our home are very professional. The work on our home after a tree fell on us was excellent. The rooms effected are now better that ever! Every detail was attended to beyond our expectation. I recommended this company 1,000%
    Dec 15th, 2023

  • Susan Kallam

    I am 100% pleased with the professionalism of this company. They handled my disaster immediately and made sure every detail was covered. Each employee was kind, courteous, and respectful of my situation. I highly recommend them.
    Dec 14th, 2023

  • Jeffrey fish

    I called this company after experiencing a house fire, they came out and I spoke with a project manager named Brandon. In my first conversation with Brandon, I explained we were renters and the only services needed were for the contents of the home. Brandon acknowledged that and went about taking pictures and reviewing the damages. After 2 days I reached out to Brandon and he acted as if the owner I believe his name was Ken was reviewing things and trying to contact the property owner. I inquired as to why he was contacting the property owner even though I already knew the game they were playing. I was transfered to Ken's phone and he explained they were trying to speak to the property owner about doing the structure repairs even though I had already told Brandon that wasn't a needed service. The owner then went on to tell me that if they couldn't do the structure they did not want the contents only. So my things sat smoky and wet for 3 days waiting on Pro Care to play the sales game and waste my time. Do not waste your time with this company, I would be very concerned if my grandparents had to rely on their services and the questionable tactics they use to get all of your insurance money. Don't let their fancy cameras and smooth talking drag you into wasting your time and possibly getting taken advantage of. Even after I confronted them and requested the pictures they told me they would provide for me to submit to insurance, they sent me someone else's home. I really fear if a vulnerable person is referred to this company.
    Oct 22nd, 2023

  • Connie O Grogan

    I would like to thank Ken and his Team for helping us during a difficult time. We had an unexpected water leak while away on vacation. Pro Care Restoration repaired everything and exceeded our expectations. Service: Water damage-related cleanup & repair
    Oct 1st, 2023

Read Our 55 Reviews

About
Pro Care Restoration

Pro-Care Restoration is a family-owned and operated business with over 20 years of experience. We specialize in water damage, mold remediation, sewer backups, and fire/smoke damage, with a 24/7 immediate response. Pro-Care Restoration is always on call for all of your commercial and residential repairs for water damage . We also provide emergency storm damage repair, trauma and crime scene cleanup, mold remediation, and restoration for fire damage.

Contact Info

Questions & Answers

Q What is the phone number for Pro Care Restoration?

A The phone number for Pro Care Restoration is: (336) 715-3177.


Q Where is Pro Care Restoration located?

A Pro Care Restoration is located at 5332 US-220, Summerfield, NC 27358


Q What is the internet address for Pro Care Restoration?

A The website (URL) for Pro Care Restoration is: www.procarerestorations.com


Q What days are Pro Care Restoration open?

A Pro Care Restoration is open:
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours


Q How is Pro Care Restoration rated?

A Pro Care Restoration has a 4.8 Star Rating from 55 reviewers.

Hours

Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours

Ratings and Reviews
Pro Care Restoration

Overall Rating

Overall Rating
( 55 Reviews )
52
0
0
0
3
Write a Review

Brenda Boone on Google

image Absolutely recommend. Quick to respond, amazing work. Friendly and very informative. These are the folks to call!

Business Response on Google Dec 6th, 2023
Hey Brenda!Your awesome feedback just brightened up our day over here at Pro Care Restoration! We're really pleased to hear that you had a positive experience with our team. We always strive to be there for our clients and provide top-notch service. Thanks a lot for your hearty recommendation - we're always just a phone call away whenever you need us!Take care,The Pro Care Restoration Team

Stephen Charron Sr. on Google

image Outstanding group. All Pro Care Restoration team members that worked on our home are very professional. The work on our home after a tree fell on us was excellent. The rooms effected are now better that ever! Every detail was attended to beyond our expectation. I recommended this company 1,000%

Business Response on Google Dec 13th, 2023
Dear Stephen Charron Sr.,We are elated to hear your outstanding praise for the Pro Care Restoration team! We take pride in our work and it's fantastic to hear that we exceeded your expectations, especially in such a challenging situation. Your feedback serves as a great motivation for our team to continue delivering high-quality services. We appreciate your generous recommendation and we're so glad that we were able to restore your home, and even enhance it. Our team always aims to set the bar higher for ourselves and create better spaces for our valued clients like you.Thank you again for your kind words and for choosing Pro Care Restoration. It was our pleasure serving you.Best regards,The Pro Care Restoration Team

Susan Kallam on Google

image I am 100% pleased with the professionalism of this company. They handled my disaster immediately and made sure every detail was covered. Each employee was kind, courteous, and respectful of my situation. I highly recommend them.

Business Response on Google Dec 25th, 2023
Dear Susan Kallam,We cannot express how grateful we are for your kind words about Pro Care Restoration! Our team works tirelessly to ensure every detail is covered and we are ecstatic to read your satisfaction with our professionalism and prompt disaster management. Each one of our employees values the trust placed in us by our valued clients like you and it's reviews like these that push us to continue delivering exceptional customer service.Thank you for choosing and recommending Pro Care Restoration. If we can assist you in any other way, please do not hesitate to contact us. With warm regards,The team at Pro Care Restoration.

Jeffrey fish on Google

image I called this company after experiencing a house fire, they came out and I spoke with a project manager named Brandon. In my first conversation with Brandon, I explained we were renters and the only services needed were for the contents of the home. Brandon acknowledged that and went about taking pictures and reviewing the damages. After 2 days I reached out to Brandon and he acted as if the owner I believe his name was Ken was reviewing things and trying to contact the property owner. I inquired as to why he was contacting the property owner even though I already knew the game they were playing. I was transfered to Ken's phone and he explained they were trying to speak to the property owner about doing the structure repairs even though I had already told Brandon that wasn't a needed service. The owner then went on to tell me that if they couldn't do the structure they did not want the contents only. So my things sat smoky and wet for 3 days waiting on Pro Care to play the sales game and waste my time. Do not waste your time with this company, I would be very concerned if my grandparents had to rely on their services and the questionable tactics they use to get all of your insurance money. Don't let their fancy cameras and smooth talking drag you into wasting your time and possibly getting taken advantage of. Even after I confronted them and requested the pictures they told me they would provide for me to submit to insurance, they sent me someone else's home. I really fear if a vulnerable person is referred to this company.

Business Response on Google Dec 7th, 2023
Dear Jeffrey Fish,Thank you for your candid feedback. We are deeply sorry that your experience did not match your expectations, this is definitely not the standard of service we aim to provide.You have brought to light some important points and we assure you that we always strive to prioritize our client's specific needs. What you described seems to have been a misunderstanding, but we are sincerely sorry for any confusion or inconvenience it has caused.Thank you for bringing the issues regarding the photos to our attention, this was unintentional, and we are looking into this matter urgently. Ultimately, we value your trust and would never employ tactics to take advantage of our clients.We appreciate your patience and understanding in this and use this experience to improve our services moving forward.Sincerely,Pro Care Restoration Team

Connie O Grogan on Google

image I would like to thank Ken and his Team for helping us during a difficult time. We had an unexpected water leak while away on vacation. Pro Care Restoration repaired everything and exceeded our expectations. Service: Water damage-related cleanup & repair

Business Response on Google Oct 7th, 2023
Thank you for writing this 5-star review, Connie!

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Overall Rating

Overall Rating
( 55 Reviews )
52
0
0
0
3

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