Brookbank Auto Exchange

Was a pleasure doing business with Rick at Brook Banks Auto Exchange. I thought I would never find the truck I was looking for. Cant believe I found this Dealer. I actually found them online thru a picture crazy how technology works now and days. From our first inquiry Rick was a great sales man handling all the details getting information over quick. Just made buying a new truck easy. I got a great deal on a 2009 F250 Super Duty . Im a proud Chevrolet owner but this truck is starting to make me a believer. 6.4L turbo diesel truck with 63 thousand miles on and I tell you someone really took care of this truck. Everything worked out great if your looking to buy a Good truck Brook banks Auto Exchange get my recommendation. Thank you all for such great business at Brookbanks Auto Exchange
Mar 24th, 2024

Bought a truck from them a Lil over 2 years ago with the warranty. Rear end starting making a noise so I took it to my local dealer and got it looked at. Come to find out it needed all new bearings. Called the warranty company and the sent there inspector out and the denied my claim due to water getting into it... i never had the rear end in water. I called Rick and explained my situation to him and he was more than willing to talk to the warranty company and get me some assistance for the repair. I no longer live in the area down there and am 6 hours away now but when it's time to get another truck he will be the first one I go to. The amount of service and willingness he offered 2 years after the purchase was incredible. Never have I ever experienced customer service like that with anything I ever purchased. Thank you rick!!!!
Feb 26th, 2024

Rick is great to work with. Not pushy at all. I have bought 2 trucks from him. Would go back if I ever need another one.
Dec 20th, 2023

Great experience buying my husband's F250. Fast service, great quality vehicle.
Dec 14th, 2023

Brookbank Auto gets a 5 star rating from our family. 12-01-2023, we make the 51 minute ride to the dealership because so many people gave great reviews on this lot. THEY WERE NOT WRONG! My son purchased an F250 from Rick which was probably one of the cleanest truck we have seen! This group takes pride in what they sale and it shows. The entire buying experience was the easiest I have experienced in all the automobiles I have ever purchased! Worth the ride, worth the money, and definitely worth the experience! We will be sure to pass the word around about your lot! Thank you Rick, we appreciate everything!!!
Nov 27th, 2023