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      EnergyUnited

      ( 132 Reviews )

      EnergyUnited
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      Chamber Rating

      2.5 - (132 reviews)
      43
      5
      2
      5
      77
      Read Our 132 Reviews

      Chamber Rating

      2.5 - (132 reviews)
      43
      5
      2
      5
      77
      › ‹
      • Elements Flower Shop


        Feb 21st, 2024

      • Diane Black

        Lately our power has been blinking multiple times and going out. Sometimes it comes back on and sometimes not. A lot of times it is in the evening when we are trying to prepare meals. Several weeks ago it was off 2 hrs which is not unusual. We hope you get the problems resolved very soon. Off again!
        Jan 30th, 2024

      • Dave Fredricks

        I live bordering Energy United's Northcross power substation. Near our property line a large elm tree died last year. A few larger limbs from the elm fell during a recent storm into my yard. I contacted EU and Steve McCorkle came to look at the tree. Today Asplundh showed up to remove the dead tree. They did an excellent job and were careful not to damage any of the trees in my yard. A shout out to: Steve, Lynwood Graham, Gary Miller and Charles Maxwell for a job well done!!!
        Jan 19th, 2024

      • Bob Waters

        Have lost power and every phone number to report outage cuts off before connecting..we are sitting in the dark.
        Dec 22nd, 2023

      • Trey Barhite

        This company will send you 1 email if you are late on a payment. My wife forgot to pay the electric bill as it was supposed to be on auto pay. Somehow that got turned off. They email us a bill. She doesn't see the bill. 2 weeks later I get a disconnection warning in the mailbox. Walk inside and my power has been shut off. They sent me a warning late and I still was charged $40 reconnecting fee. The manager was super unhelpful and didn't seem to understand why it's wrong to cut someone's power off without giving then a physical warning in the mail on time. This is a money hungry company that does not care about customer satisfaction all.
        Oct 11th, 2023

      Read Our 132 Reviews

      About
      EnergyUnited

      EnergyUnited is located at 567 Mocksville Hwy in Statesville, North Carolina 28625. EnergyUnited can be contacted via phone at 800-522-3793 for pricing, hours and directions.

      Contact Info

      •   800-522-3793
      •   (704) 585-6142

      Questions & Answers

      Q What is the phone number for EnergyUnited?

      A The phone number for EnergyUnited is: 800-522-3793.

      Q Where is EnergyUnited located?

      A EnergyUnited is located at 567 Mocksville Hwy, Statesville, NC 28625

      Q What is the internet address for EnergyUnited?

      A The website (URL) for EnergyUnited is: https://www.energyunited.com/

      Q How is EnergyUnited rated?

      A EnergyUnited has a 2.5 Star Rating from 132 reviewers.

      Related Categories

      Ratings and Reviews
      EnergyUnited

      Overall Rating

      Overall Rating
      ( 132 Reviews )
      43
      5
      2
      5
      77
      Write a Review

      Elements Flower Shop on Google

      image

      Diane Black on Google

      image Lately our power has been blinking multiple times and going out. Sometimes it comes back on and sometimes not. A lot of times it is in the evening when we are trying to prepare meals. Several weeks ago it was off 2 hrs which is not unusual. We hope you get the problems resolved very soon. Off again!

      Business Response on Google Jan 28th, 2024
      Hi Diane, We are sorry to hear about the outage issues you have been experiencing lately. We were able to look into your account a bit further and see that the cause for these outages is due to vegetation. Our vegetation management team is currently working on the substation that serves your area. They should be trimming the lines closest to your home soon and this should help resolve many of the issues you have been having. If you have any questions or would like for us to look into anything further, please give us a call at 1-800-522-3793. Thank you for being a valued member of EnergyUnited.

      Dave Fredricks on Google

      image I live bordering Energy United's Northcross power substation. Near our property line a large elm tree died last year. A few larger limbs from the elm fell during a recent storm into my yard. I contacted EU and Steve McCorkle came to look at the tree.
      Today Asplundh showed up to remove the dead tree. They did an excellent job and were careful not to damage any of the trees in my yard. A shout out to: Steve, Lynwood Graham, Gary Miller and Charles Maxwell for a job well done!!!

      Business Response on Google Feb 1st, 2024
      Hi Dave, Thank you so much for sharing this with us. We will be sure to pass along your compliments to our vegetation management team. We are happy to hear that EnergyUnited and Asplundh could remove the tree without any other damage. Thank you for being a valued member of EnergyUnited!

      Bob Waters on Google

      image Have lost power and every phone number to report outage cuts off before connecting..we are sitting in the dark.

      Business Response on Google Dec 25th, 2023
      Hi Bob, We apologize for any inconvenience you may have experienced trying to report an outage. You can report an outage by calling 1-800-EUNITED or reporting it through 'My Account' / My EnergyHub online. If you experience any issues with either of these methods, please make sure to call our member support team at 1-800-522-3793. We hope that your power was restored quickly and safely despite the issues you were experiencing. Thank you for being a valued member.

      Trey Barhite on Google

      image This company will send you 1 email if you are late on a payment. My wife forgot to pay the electric bill as it was supposed to be on auto pay. Somehow that got turned off. They email us a bill. She doesn't see the bill. 2 weeks later I get a disconnection warning in the mailbox. Walk inside and my power has been shut off. They sent me a warning late and I still was charged $40 reconnecting fee. The manager was super unhelpful and didn't seem to understand why it's wrong to cut someone's power off without giving then a physical warning in the mail on time. This is a money hungry company that does not care about customer satisfaction all.

      Business Response on Google Nov 17th, 2023
      Hi Trey, We are sorry to hear that you have had a bad experience. EnergyUnited takes disconnecting power very seriously and we work hard to notify our members in multiple ways so this can be avoided. Balances are first displayed on the initial bill, then marked as past due on a subsequent bill. A disconnection notice is sent shortly after the past due bill. Both the bill and the notice list the future disconnection date. We also make a courtesy phone call as a last notice. Since your wife has an email address on file, we send these notices via email as well. You are also able to check your balance through the My EnergyHub app or web portal as well as through our phone system. If you are not receiving these notices, please make sure to call our member support team at 1-800-522-3793 so we can make sure your information is up to date. We charge a reconnection fee, which helps us recoup costs associated with additional contact, possible truck rolls, etc. We are a not-for-profit electric utility that is owned by the consumers we serve. We are governed by a board of directors elected by members like you with a goal of providing at-cost electric service. We hope that this helps explain our disconnect process and also what it means to be part of a member-owned cooperative. Thank you!
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      Overall Rating

      Overall Rating
      ( 132 Reviews )
      43
      5
      2
      5
      77

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