Truist

I tried to pay on a loan over the phone with a Truist rep. They withdrew 145.00 from my checking but they lost it. They tried to tell me I never made the transaction even though I had proof of the transaction! Never make a phone payment with Truist!
Feb 28th, 2024

My experience today was great! The woman who works the first drive thru window is always professional, kind and helpful. So, I 've changed my review...I do think you needs more tellers, but today was a 5 star day. Thank you!
Jan 19th, 2024

Awful service they never answer phone calls nor return them !!! Workers are lazy and rude. Sorry I had to give them ome star they dont deserve that!!! I suggest banking elsewhere. The tellers act like they are doing you a favor by being there
Dec 9th, 2023

I went to deposit 2000.00 dollars into my sons account and was told I couldnt deposit cash into his account that I would have to get a money order and they wouldnt sale me a money order because I do not have an account with them. Jason Wilson and sandy Galliher were too f the rudest tellers I have ever dealt with. Would not recommend this bank if you live in Iredell county and are looking for an amazing bank go to United Federal Credit union where you will be treated with respect and courtesy. So if you need to deposit cash you can put it in the atm but the bank want take it Jason Wilson told me it was a federal regulation that you cannot deposit cash into your account.
Sep 6th, 2023

Whoever runs the phones at this location is a clown, rude, and unintelligent should be handled by management immediately if you want to have a half successful branch.
Aug 2nd, 2023