H&R Block

Do not reccommend this place. Went for our initial tax appt on March 25th & emailed additional information required that same day to Sharon as requested. She let us know they will reach out if any additional information was required. We thought everything was fine until she reached out on 4/18 (Deadline day) by email after 7pm asking for us to come by before they close at 8pm. Of course we did not get this message on time. She deferred blame to an assistant who had emailed us (no email found even in spam) and also stated they called us 3x to get ahold of us. Sharon realized the assistant documented our contact information down incorrectly on on paperwork even if the correct number was accurate in the computer, so they were calling a different, out-of-service number. Now, they are saying we are responsible for the late fees for late filing which is completely inappropriate due to their negligence. To top it off, we owe $2800+ and the interest on that amount for late filing from the IRS. We have never owed that much!! If you want somebody to handle your case with accuracy and care, I would not reccommend this location. We will not be back
Apr 26th, 2023

Extremely disappointed! Recorded our contact number incorrectly from original paperwork and did not receive confirmation email from "specialist" when taxes completed. Now we are responsible for late fees and interest. The office had my correct email which was our main source of communication because I needed to send additional paperwork but did not reach out after completion. We did not feel taken care of and just like another file not worth double checking. Never got any reason for non communication or any assist in process.
Apr 10th, 2023

H and t block in Stanley is professional and curious.
Mar 14th, 2023

Fast, Easy and Marty Rodden that help me was exceptionally nice.
Feb 23rd, 2022

Cuz he was extremely nice and helped me out
Oct 19th, 2021