911 Bio & Trauma Cleaners

Mar 17th, 2024

911 Bio and Trauma Cleaners are absolutely fantastic. My storyI am helping a long time friend whose leg was amputated and would be coming back home in a few weeks. Upon getting into his house 10 days before his release date, I discovered my friend was a hoarder and had let his 2 bathrooms become bio hazardous areas in the past year. It wasnt safe for anyone to live in let alone an amputee. I searched hoarding clean up on the internet and, immediately, 911 Bio and Trauma Cleaners come up. On their home page I read Hoarder Clean Up. I called right then and there and got a hold of Mike (the owner) on the first ring. We met at my friends house so he could visually see the work to be done, give my friend a quote, and how fast he could get it done. I told Mike that there were guns on the premises, but that was not a problem to him as he was a retired police officer and knew how to handle them. That alone was a huge relief to me. In short, Mike gave me prices on the spot and told us that the house could be Turn-Key ready in 3 days. Mike and his amazing crew were in on a Friday morning and were finished at the end of that Sunday as promised. They turned a complete train wreck into a beautiful home, again. Not only that, they were friendly, pleasant, and positive throughout the entire process. Because of their hard work and efficient clean up they, actually, bought us a few days to prepare the house for the returning amputee resident. I kid you not when I say, Mike and his crew made me cry as I was so happy and relieved. The finished house was as on time, on budget, and perfect as promised. I recommend Mike and his crew very highly and would hire him again without hesitation.
Feb 19th, 2024

As an insurance adjuster, it is certainly never a pleasure to handle a claim where bio-remediation services are needed... but the opportunity to help restore a customer, at least in part, and help them move past a difficult time, is a responsibility that I don't take lightly. Clearly the team at 911 Bio & Trauma Cleaners doesn't take this responsibility lightly either. I had the opportunity recently to work with Mike Webster and it was apparent, from the very beginning, that he took not only a professional attitude towards assisting the customer, but also appeared genuinely vested in the best interest of our customer and providing these services in a caring and considerate manner. In addition to the general attitude of service, it should be noted that timeliness of response was also 5-stars, with requests for assistance being answered and handled almost immediately. It has been a positive experience working with 911 Bio & Trauma Cleaners.
Dec 25th, 2023

Dec 23rd, 2023

I highly recommend 911 Bio & Trauma Cleaners. Our family experienced an unexpected death and needed assistance. We connected with Mike who was incredibly accommodating, compassionate, and professional throughout the process. He had us back in the home with 24 hours. As a bonus - the company also takes care of any home insurance claims you may need to file from start to finish.
Oct 8th, 2023