Monroe Tire Discounters

Great group of guys! Took care of a me when I was a hour away! Highly recommended!
Jan 27th, 2024

The entire team is great - top notch. The staff is knowledgeable and professional. They really value their customers and understand how to provide elite customer service. The customer waiting room is really nice - you can wait for your vehicle to be ready in quiet comfort. I've been a Monroe Tire customer my entire adult life and I've never had a bad experience. They even have a really nice massage chair you can relax in while you wait and offices available if you need to get some work done.
Jan 25th, 2024

Great team at Monroe Tire! Very friendly and knowledgeable.
Dec 2nd, 2023

Ok so my experience is not really worth the five stars but I want you all to see my comment. The customer service is really great. I personally feel like they dont have enough mechanics for the amount of business that they have. It was between them and Oakies but I cant deal with all the cats and the smell over there. I dropped my car off at 6am before anyone else got there. I went to work in Asheville and told them I would be back at lunch time. They only had to rotate the tires and put one NEW tire on. We get back around 1 and the guy says 1hr. I come back at 230 and its still not ready!!! Other people came after me and they were leaving before me! This is the second time coming to this place and the wait being stupid long for no reason. I try to support small businesses, but dude it shouldnt take 6hrs to put on one tire. The only thing they want to sell you is that waiting area.. talking about it has tvs, coffee and a massage chair! Sir I dont care about waiting in that building, you have been paid and I want my car! I personally think they need a larger building at this point and more mechanics. They do amazing work, but one mechanic cant run the front and work on cars!!! Maybe we should pay the mechanics what they are worth 25-30$ and hr and we would not have a 6-7 hr wait time. To the guy at the front I do apologize for crying, but my patience had worn thin if you tell people an hr then it should be ready in an hr. Dont tell me and hr but expect me to be waiting for 2 hrs. Other than that its very clean, and great people work there. They just have too much of a work load and should let people know it will be a 9-10hr wait.
Nov 7th, 2023

I brought 2 cars in to have two tires changed on each on and alignments done on each one. The staff were all very friendly and knowledgeable. They work smoothly as a team. They also have an AMAZING separate space for waiting it has two TVs, a coffee bar, a bar with outlets to charge devices, a little play room for kids, two bathrooms, and many comfortable chairs. The space is large open well lit and clean. Makes waiting on services easier and more comfortable especially if you have children. They explained everything to me and were very patient with me. I highly recommend them!
Oct 24th, 2023