Sears Hometown Store
-
2534 Lee Ave
Sanford, North Carolina 27332 - 919-776-4311
Chamber Rating
-
John Ferguson
Great sale going on! Super helpful management and staff!!
Jul 22nd, 2022 -
Jazmyne Hough
Jul 15th, 2022 -
Cody Pope
May 15th, 2022 -
Walter Huffman
It's ok....OK. Not as much inventory anymore.
Apr 23rd, 2022 -
Dustin Smith
Do not purchase any craftsmen tools from this place. I recently bought a 320 piece socket set not even a year ago and have barely even used it. One of the socket wrenches already broke and again, I have BARELY USED the set, the switch to change directions broke and came off. The paper that came with the tools clearly says Craftsmen tools have a lifetime warranty and that if you have any issues with any of your craftsmen tools and are not satisfied to return it to the RETAILER FROM WHERE IT WAS PURCHASED for a free replacement. I called and they gave me the run around by first giving me a 800 number to call that doesnt even let you talk to anybody (I tried multiple times, it tells you to go online and then hangs up on you). Called them back and complained and thats when the attitudes started. They told me I would have to take pictures of the tool and go online and all this stuff I dont want to do, then gave me a little attitude about it and then hung up on me after I tried explaining that I shouldnt even have to do all of that when the tools claim that they will be replaced for free from the retailer where they were purchased. They also claimed that they dont have any tools in stock there to replace it. How do they not have the tools to replace it when I bought the set from them not even a year ago and they still sell Craftsmen socket sets? Sounds like they dont honor the lifetime warranty and replace their cheap tools for free like craftsmen says they will do. Guess I will just have to jump through the hoops that they are forcing me to do in order to get the tool replaced and I definitely will not be buying from here ever again or Craftsmens cheap tools again.
Mar 24th, 2022
About
Sears Hometown Store
When it comes to purchasing home appliances, lawn & garden, and tools, local communities turn to us.Here’s why: we’ve been around the block and we know a thing or two about reliability when it comes to your family’s needs. We take great pride in providing our customers with the top brands you know and trust with the largest selection of products in home appliance, lawn & garden, and tools. Our local store owners take the time to learn the ins and outs of every item that goes through our doors so that you can count on us to have the right answers. In terms of our neighborly service, we believe that nothing beats the human touch. From browsing to delivery and installation—we are with you every step of the way. You can relax, knowing that with our flexible paying options, extended warranty, and amazing deals, you're getting the most competitive prices out there.Top brands. Expert knowledge. Neighborly service. Great price. That’s the Hometown way.Sears Hometown Store knows that it takes a village to make a home, which is why we dedicate ourselves to giving you the attention and respect you deserve. We believe that a store is so much more than the sum of its four walls and inventory. What really makes a store run is the people behind it. And behind every local store owner is a community of neighbors, all working together to lend a helping hand.
Products
- Appliances
- Refrigerators
- Freezers
- Dishwashers
- Washers
- Dryers
- Cooking Ranges
- Grills
- Tools
- Tool Sets
- Saws
- Tractors
- Lawn Mowers
- Trimmers
- Pressure Washers
- Brand-name goods
- New goods
Services
- In-store pickup
Brands
- Kenmore
- Craftsman
- Bosch
- Electrolux
- LG
- GE
- Maytag
- Whirlpool
- Kitchen Aid
- Husqvarna
- DeWalt
- Samsung
- Sony
- Sharp
- Panasonic
- Toshiba
- NordicTrack
Languages
- English
Specialities
- Air Conditioning & Heating Sales
- Cabinet Refacing
- Countertops & Cabinets
- Floors
- Kitchen & Bath Remodeling
- Products & Installations
- Roofing
- Service & Repair
- Siding
- Windows
Payment Methods
- CASH
- CHECK
- DISCOVER
- FINANCING
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Sears Hometown Store?
A The phone number for Sears Hometown Store is: 919-776-4311.
Q Where is Sears Hometown Store located?
A Sears Hometown Store is located at 2534 Lee Ave, Sanford, North Carolina 27332
Q What is the internet address for Sears Hometown Store?
A The website (URL) for Sears Hometown Store is: http://www.searshometownstores.com/home/nc/sanford/3206
Q How big is Sears Hometown Store?
A Sears Hometown Store employs approximately 20+ people.
Q How is Sears Hometown Store rated?
A Sears Hometown Store has a 4.2 Star Rating from 111 reviewers.
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Ratings and Reviews
Sears Hometown Store
Overall Rating
Overall Rating
( 111 Reviews )John Ferguson on Google
Great sale going on! Super helpful management and staff!!
Jazmyne Hough on Google
Cody Pope on Google
Walter Huffman on Google
It's ok....OK. Not as much inventory anymore.
Dustin Smith on Google
Do not purchase any craftsmen tools from this place. I recently bought a 320 piece socket set not even a year ago and have barely even used it. One of the socket wrenches already broke and again, I have BARELY USED the set, the switch to change directions broke and came off. The paper that came with the tools clearly says Craftsmen tools have a lifetime warranty and that if you have any issues with any of your craftsmen tools and are not satisfied to return it to the RETAILER FROM WHERE IT WAS PURCHASED for a free replacement. I called and they gave me the run around by first giving me a 800 number to call that doesnt even let you talk to anybody (I tried multiple times, it tells you to go online and then hangs up on you). Called them back and complained and thats when the attitudes started. They told me I would have to take pictures of the tool and go online and all this stuff I dont want to do, then gave me a little attitude about it and then hung up on me after I tried explaining that I shouldnt even have to do all of that when the tools claim that they will be replaced for free from the retailer where they were purchased. They also claimed that they dont have any tools in stock there to replace it. How do they not have the tools to replace it when I bought the set from them not even a year ago and they still sell Craftsmen socket sets? Sounds like they dont honor the lifetime warranty and replace their cheap tools for free like craftsmen says they will do. Guess I will just have to jump through the hoops that they are forcing me to do in order to get the tool replaced and I definitely will not be buying from here ever again or Craftsmens cheap tools again.
Overall Rating
Overall Rating
( 111 Reviews )Write a Review
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