Pilot Travel Center

Mar 5th, 2024

This Pilot needs renovation. The parking lot design is horrible for semis. Youll be blocked in guaranteed. Shower doors have no privacy lock. No counter for your stuff. The shower was clean though. The staff was friendly when I visited. Overall management seems to have forgot about this location.
Feb 24th, 2024

Subway here is awesome, especially Adela, the employee for Subway. She has a great attitude for customer service. Thanks, Adela, for always providing the best customer service. I think they should give you a raise ..
Feb 11th, 2024

My first visit it was okay.
Jan 10th, 2024

Hands down, worst pilot/flying j on the eastern seaboard. over staffed at 2am and under staffed at peak hours. When you're trapped behind another rig, it's usually because there's a line of drivers at a single register. At every other pilot, the rewards program overrides the eternal 2/$5 and 2/$6 cooler prices... not here. Monster seems to be the only promo that does that here. Only about half of snack promos work. 1 staff member has tried telling me it was accepted on their screen as the payment machine was requesting authorization for the full, pre-promo amount. They also like talking at you like you're stupid... "you need to save the offer in the app first"... yeah, I pump between $1200 and $2000 of diesel at pilot stations weekly, I know how the app works. "you can't swipe, you need to insert the chip" as we're both looking at the INSERTED card and the screen reads 'waiting on cashier...' This location, by itself, has motivated me to setup the pilot app. If their program is even remotely comparable, I'll take my business there if it means a more pleasant experience.
Jan 27th, 2024