Fab Designs Inc

Chuck Shelato, aka Calagero _{on Google}

Apr 27th, 2022

Friday October 30th 2020
One star and only one because it is necessary for writing a review.
I've never experienced this lack of quality and unprofessional pass the buck attitude. The owner has always (every time i need metal) been unconcerned with customer service. To the point of not trying to understand or resolve issues or needs.
This is my last day dealing with him and his company.
Tuesday October 27th 2020
I ordered 18ga mild sheet metal. 2 pcs 5" wide 36.9" long
2 pcs 5" wide 36.6 inches long.
What I got was unbelievable to me and everyone I have spoken to about this place of business.
The owner blames the help, and argued that his laborers don't use decimal measurements. I asked him why they couldn't convert the measurements to fractions. His response was "they aren't machinist". I asked if they somehow read the tape measure wrong. His response was. "They don't use tape measures"...
Are you kidding me?
Rather than try and explain it again to him (THE OWNER) I let him know that I would simply come back to his shop and have the 4 pieces cut to the needed lengths. Upon arrival (just a few minutes of waiting)
I'm approached by two employees. The owner is peaking out of the office entrance at us. One employee pointed it out to me.
One of the two men was the shear operator. I asked him what happened. What was said next will last forever in my mind.
He said " I looked at the order sheet and read 36 and 9".........
I said THAT'S 45!
He never missed beat.
On to the next pieces.
He said the other was 36 and 6.....
I SAID THAT'S 42!
ARE YOU KIDDING ME?
HE explained that he had never gotten a shop ticket like that before and that was how he read it. I asked if they wanted a decimal equivalency chart? They didn't. They walked back to the Shear and I could see them looking it up on their phone. Now I know that math is optional in these times...
So I'm going to let it go.
I know that .9 is 13/16ths & .6 is 9/16ths. (I use old world math) they came back with the 4 pieces and all 4 were still a good ¼" (.25!)too long.
I'm fed up and trim them myself when I get home. This trip cost me $30.00 and at least an hour I didn't have to waste.
Here's the part that killed all my camels . Crushed their spines.
Today I called to request another 4 pcs. Same size.
Tuesday the price was $30.00 as previously stated. Today, 3 days later. The owner answered the phone.
The same thing is now $100.00
This is not an embellished account. This really happened. I've got my receipt.
I've been there probably 6 times prior to this. Not once, have i not received some sort of grief from The OWNER.
TODAY after he told me that they hadn't charged me enough (passing the blame yet again) and that it was $50.00 a sheet and $50.00 for use of the shear. I calmly told him that I can't deal with him anymore and I would sooner go to Canada and get it rather than ever deal with him again...
No response, I waited. I ended the call.
Glad there are positive reviews. That's why I went there to begin with. Never again. You make your own decisions. Chuck Shelato

Adam YourCustomCar Ferguson _{on Google}

Feb 9th, 2021

Had Fab Design bend some stainless sheet for me. They did it super quickly and accurately! I'll definitely be back to do business with these guys!

Mallard Cutter _{on Google}

Aug 11th, 2020

Have called them several times and they have always been extremely helpful !! Great customer service