Sheetz

I recently visited Sheetz and unfortunately had an incredibly disappointing experience. I ordered a simple bagel sandwich with extra bacon, but what I received was far from what I expected. Not only did I have to wait an astonishing 12 minutes for my order, but when it finally arrived, it was not at all what I had requested. Instead of the promised bagel and extra bacon, I was given an English muffin with regular bacon. The fact that the order was incorrect was frustrating, but what truly compounded the issue was the extensive wait time. I understand that mistakes can happen, but waiting 12 minutes for a simple breakfast sandwich is unacceptable, particularly when it was not prepared as requested. To the credit of the management at Sheetz, they promptly refunded my money and offered to remake the sandwich to my specifications. However, at that point, I simply could not afford to invest additional time waiting for another attempt. I appreciated the gesture, but the inconvenience had already soured my experience. In conclusion, the combination of slow service and an incorrect order made this visit to Sheetz exceptionally disappointing. I hope that the management takes steps to improve their service and attention to detail to ensure that other customers do not encounter similar issues in the future. Overall, I left feeling frustrated and dissatisfied, and I'm hesitant to return to Sheetz based on this experience.
Dec 12th, 2023

Friendly Staff
Dec 1st, 2023

Oct 18th, 2023

Sheetz is the BEST! Gas, food, friendly helpful staff!
Sep 4th, 2023

Sep 1st, 2023