Firsthealth Carolina Family

I will be a new patient for Dr Kern. In making my appointment, I found a friendly and very helpful staff member that took time to get my appointment set, and communicated in a knowledgeable manner.
Mar 8th, 2024

Jeff Kern is a caring and thorough person, when it comes to one's health. He makes sure that you get all the preventative care that pertains to patients. I've been going to Firsthealth Carolina Family for around 18 yrs or so, and will continue to. Shout out also to the amazing staff! Love to Gloria, who I feel like I've known forever.
Jul 27th, 2022

Jun 10th, 2022

Doesn't take medicaid.
Nov 8th, 2021

I have been going to see Dr. Jeff kern for over 10 years. He is great and he is the ONLY reason I was continuing to go there. I will be changing doctors just because of his front desk staff. I went earlier this year for a yearly exam and I brought my 4yr old child. They did not tell me ahead of time children were not allowed due to covid, so when we showed up they told me I had to leave my 4YEAR OLD CHILD alone in the waiting room or somewhere else because he was not allowed back. I told them I was not leaving my child alone, they then got an attitude and were rude. I told them to either reschedule me or let us both back. Jeff had no problem and took us both back. They will argue with you if they think they are right. They have no sympathy and are just plain out rude at the desk. I have told them about my concern with the desk staff and they just said they get a lot of complaints about them but nothing is done. I will be finding a new doctor strictly because the desk staff. If you can over look rudeness and them simply not caring about anyone but themselves at the desk then once you make it to Jeff he will be worth it. Enough is enough for me though. Sorry Jeff!
Apr 24th, 2021