Truist

This is my favorite truist local. Always friendly and helpful. Quick to respond to questions.
Oct 1st, 2023

Jun 18th, 2023

Very unhappy with this Bank the lady was supposed to give me a call back about my son's savings account that has been two months ago and still have not received anything in the mail or a phone call
Jun 5th, 2023

Stopped by a little while ago and talked to one of the bankers She was delightful wish I had got her name.Alot better than some of the ones in Greensboro.
Jul 1st, 2022

First visit to this bank and I was looking forward to not driving back and forth to a SunTrust bank now that its changed .i have had nothing but issues since the merge ( no fault of this branch ) . I wanted a cashiers check , the teller firmly told me I would have to pay 10 bucks even after several requests to look at my account and make sure . I have rarely needed a cashiers check but under SunTrust they were always free . I asked several times and frankly I was so aggravated at the mixups that hasnt happened in the previous months I was ready to give up truist and move my money and I said so . It was just overwhelming at all the bull I have put up with with this bank at other locations during this merge . A teller nearby thankfully heard all this and came over and looked at my account and explained I was eligible to get free checking and free cashiers checks and with a minute or two all was well . The helpful teller explained that this teller I was dealing with was new and learning . I have been new and learning myself in the past so I gave her a pass and a big thank you to the one that did help me . Banking should not have to be so difficult .update 1/11/23 back at the bank for Customer service . What is wrong with these folks ?( Teller was delightful ) but customer service was lacking, truly acted like I was bothering her .
May 2nd, 2022