Benny Capitale's
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121 Fayetteville St #110
Raleigh, NC 27601 - 919-239-4173
Hours
Chamber Rating
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Asgn3 Gsgn3
UPDATE YOUR HOURS! We came from so far away banking on Bennys being open because the hours online said it closes at 12. Came around 11 and it was closed It DOES NOT take a lot of time to just update the hours online so have some consideration and UPDATE YOUR HOURS
Apr 8th, 2024 -
Markus Schlachter
Apr 5th, 2024 -
Kim Yule and Family
Sauce was delicious. Price great, especially for a whole pizza. The booth we sat at kept rocking. Cheese pizza was too crisp for my liking, but my daughter liked it. Sauce really made it for me.
Mar 28th, 2024 -
steven r
Very OK, not great. The crust is completely tasteless (aside from a raw dough flavor) but it is a passable slice when you are hungry. Yes, im a pizza snob.
Mar 27th, 2024 -
Diego Jones
Ive visited this place twice, primarily because they stay open late, making it a convenient option for late-night pizza cravings. However, both experiences left much to be desired in terms of customer service. During my initial visit, the person who answered the phone lacked enthusiasm and came across as indifferent. This lack of positive energy was concerning, especially when considering the importance of good customer service in the food industry. Unfortunately, my most recent encounter on 3/30/24 only reinforced my initial impression. Upon calling to inquire about any specials, I was met with a dismissive and rude response from the employee. Their snappy tone and rushed demeanor throughout the call were disappointing and not reflective of the level of service I expect. While I did eventually try the pizza when a friend brought me a slice, I found it to be only average, deserving of a 3 out of 5 rating. In conclusion, while the convenience of late-night hours is appreciated, the consistently poor customer service experiences make it difficult for me to justify returning to this establishment in the future. Improvements in staff training and attitude are necessary to ensure a more positive dining experience for customers. This review aims to provide constructive feedback while highlighting both positive and negative aspects of the experience.
Mar 27th, 2024
Contact Info
- 919-239-4173
Questions & Answers
Q What is the phone number for Benny Capitale's?
A The phone number for Benny Capitale's is: 919-239-4173.
Q Where is Benny Capitale's located?
A Benny Capitale's is located at 121 Fayetteville St #110, Raleigh, NC 27601
Q What is the internet address for Benny Capitale's?
A The website (URL) for Benny Capitale's is: https://www.bennysva.com/locations/benny-capitales/
Q What days are Benny Capitale's open?
A Benny Capitale's is open:
Friday: 11:00 AM - 1:00 AM
Saturday: 11:00 AM - 1:00 AM
Sunday: 11:00 AM - 12:00 AM
Monday: 11:00 AM - 12:00 AM
Tuesday: 11:00 AM - 12:00 AM
Wednesday: 11:00 AM - 12:00 AM
Thursday: 11:00 AM - 12:00 AM
Q How is Benny Capitale's rated?
A Benny Capitale's has a 4.3 Star Rating from 985 reviewers.
Hours
Ratings and Reviews
Benny Capitale's
Overall Rating
Overall Rating
( 985 Reviews )Asgn3 Gsgn3 on Google
UPDATE YOUR HOURS!
We came from so far away banking on Bennys being open because the hours online said it closes at 12. Came around 11 and it was closed
It DOES NOT take a lot of time to just update the hours online so have some consideration and UPDATE YOUR HOURS
Markus Schlachter on Google
Kim Yule and Family on Google
Sauce was delicious. Price great, especially for a whole pizza. The booth we sat at kept rocking. Cheese pizza was too crisp for my liking, but my daughter liked it. Sauce really made it for me.
steven r on Google
Very OK, not great. The crust is completely tasteless (aside from a raw dough flavor) but it is a passable slice when you are hungry. Yes, im a pizza snob.
Diego Jones on Google
Ive visited this place twice, primarily because they stay open late, making it a convenient option for late-night pizza cravings. However, both experiences left much to be desired in terms of customer service.
During my initial visit, the person who answered the phone lacked enthusiasm and came across as indifferent. This lack of positive energy was concerning, especially when considering the importance of good customer service in the food industry.
Unfortunately, my most recent encounter on 3/30/24 only reinforced my initial impression. Upon calling to inquire about any specials, I was met with a dismissive and rude response from the employee. Their snappy tone and rushed demeanor throughout the call were disappointing and not reflective of the level of service I expect.
While I did eventually try the pizza when a friend brought me a slice, I found it to be only average, deserving of a 3 out of 5 rating.
In conclusion, while the convenience of late-night hours is appreciated, the consistently poor customer service experiences make it difficult for me to justify returning to this establishment in the future. Improvements in staff training and attitude are necessary to ensure a more positive dining experience for customers.
This review aims to provide constructive feedback while highlighting both positive and negative aspects of the experience.
Overall Rating
Overall Rating
( 985 Reviews )Write a Review
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