Clayton Homes

They play games once they get your money and do handyman work on pipes and when it messes up they wait for your warranty to run out and dont want fix it leaving you with the problem dont buy from them
Nov 30th, 2021

I went in to Clayton Homes in Garner North Carolina to inquire about a purchase on a double wide. The sales associate informed me that it would take up to a year with everything going on due to the pandemic. Before leaving she did tell me of a property that was already in the works when the potential buyer had to back out. I told her that I would be interested and fill out an application. Before filling out the application a deposit was required to hold the house. This is what I was told by the sales associate that a deposit holes the house so others can't purchase it .The deposit was made, application was ran & I was a few points short from getting approval that day but was assured by the finance lady that I needed to pay off a credit card to boost the score. Once it generated back through the credit bureau she would pull my credit again to get approved for the home. While I was waiting for the credit bureau to regenerate the paid off credit card I was not informed that the mobile home company could take another deposit an application for the home. I found out two days before the credit bureau regenerated that the home had already been pre-approved for another buyer I just want others to know how disrespectful I think this company is, NO morals & NO integrity. Couldn't even pick up the phone and make a simple phone call to let people know the house goes back on the market for other potential buyers if your not approved the first time. I was under the impression that being I had put a deposit down, the house was on hold for me and I could wait for the score to go up. Not the case at all. I have turned down other potential offers thinking that Clayton home had my back and that I would be approved for this home. Now my kids and I have to wait longer for a home and I wasted two months trusting someone that didn't have my interest at heart. That 2 months could have been 2 out of the 12 I now have to wait. Pray you don't get screwed Buy Mobile Home sellers.
Nov 1st, 2021

Oct 21st, 2021

I want to say thank you to Jackie and her team at Clayton homes in Raleigh she has helped us out to get a new home with them. Jackie is very professional very nice an extremely helpful thank you Jackie youre the best
Oct 1st, 2021

Originally we were frustrated to say the least. But we will say that through the many barriers and battles the dream we had is becoming reality. In the end things worked out. I would just say make sure there is clarity and understanding as in anything. Overall with the frustrations things work out in the end with time. The team was helpful and listened after discussion back and forth. We are great full for the team coming together with a plan in the end and working together. Despite barriers I would recommend them and due diligence to reach the agreement. Friendly staff. Communication was tough at times but worked out.
Jul 19th, 2021