Best Western Plus Raleigh Crabtree Valley Hotel

Miss Nikki does his job very well she makes me feel welcome every time I come I feel at home she always has a smile when greeting you and I love the hotel it smells so fresh and clean when you walk through the doors
Apr 4th, 2024

Nikki was beyond wonderful. She was super pleasant and helpful. The room was clean and the hotel is nice. Highly recommend. Thank u nikki for also telling me about the rewards program Rooms: I love the rooms very spacious clean make you feel like youre at home
Mar 30th, 2024

I really liked it. rooms are nice people are friendly
Mar 29th, 2024

I want to start off by saying Nikki at the front desk is phenomenal! Her stars Nikki, should be 10/10 Her professional experience is what every front desk needs. I have been in hospitality for 20 years and know how a customer should be treated. I am a member and stayed at this location overnight. I checked out and was casually sitting in the lobby planning my next move when the manager Brittany began yelling at me that I was not allowed to sit there. She treated me as if I was a nobody polluting the space. I literally felt her hate. I felt homeless, which I am not. She oozed racism and her derogatory comments were a complete slap in the face especially since I am a member. Angela and Crystal was great also, ladies keep up the great work!!!
Mar 29th, 2024

Nikki was beyond wonderful. She was super pleasant and helpful. The room was clean and the hotel is nice. Highly recommend.
Mar 24th, 2024