Unemployment Office Locations

I know it's hard to get thru to unemployment but I was patient in waiting finally Ms Kelly came on the phone. She is the epitomy of what customer service is supposed to be.She explained that the computer wasn't working and apologized to me. She still answered my question . It was a very pleasant experience Thanks to her for going above the normal and giving percent
Feb 26th, 2022

Jan 8th, 2022

Dec 28th, 2021

Impossible to get through to speak to a human. You leave your number for a callback bring the wait time is 2 hours yet they call 4 hours later. They are zero help they say they are a call center. Heres a novel idea- how about training your call center employees to actually help! Chat is a disaster. I was number 4 in queue - after waiting an hour - by now it was 5:30, the agent decided to end the chat since o assume it was time for her to leave! Its appalling their system is broken & antiquated. Please somebody anybody - train your employees! We are real people with real issues & you should be able to help & resolve problems. Its a mess. Would definitely not recommend trying to reach a human being. Its near impossible & by some slim Chance you talk to someone they wont help you. A total waste of time. If I could give ZERO stars I would.
Nov 26th, 2021

I had an appeal made since October and every 3 months I keep sending more and more appeals even to this day. I want to go into the office in person and pester them to do something but no one knows if their open there isnt anything on their site saying their not open due to covid if someone even a regular citizen can tell me right now if their open or not if no one replies to me Im going to Raleigh next week if I dont hear back for when my appeal hearing is
Aug 16th, 2021