Bank of America Financial Center

The staff was very kind and friendly.I never had a bad experience. And it's convenient for me, because it's close.
Dec 26th, 2023

Went to this branch to deposit a business check from a client. The client did not type "LLC" at the end of our business name. The bank's teller and manager refused to accept the check for deposit. I had deposited a check from this client at this branch once before and had deposited checks from this client at other branches for the last seven years without a problem. I took my check and deposit slip to another B of A branch and deposited the check without a problem.
Dec 3rd, 2023

I cannot say enough things about how wonderful Rob at BofA is - a truly kind human that theyre certainly lucky to have! I wish more people in the world were like him - thank you for your help!!
Aug 20th, 2023

BoA is one of the worst banks out there. It's also impossible to get ahold of anyone in "client care" or receive any assistance over the phone in general.
Aug 9th, 2023

I live in the North Hills area where I run a business. Today, after receiving a six figure check from one of our clients, I go into the bank to deposit it. When I enter, someone who appears to be a bank supervisor comments on the fact that I am wearing a hoodie. I think this is strange but then I just continue on my day. I go to the teller with a deposit slip, my card, the check, and my identification. I have deposited large checks from the same client with the checks labeled exactly the same every month for nearly a year into the same bank account with no issues. The teller seems to have very little interest in neither my identification nor my patronage. He looks at the check more than he looks at me. He then asks his colleague some questions and then proceeds to get a supervisor. The supervisor looks at me smugly and in a condescending tone tells me the check can't be accepted. He then offers to "teach me" how to use the ATM as if I am not an adult whose been banking for several years now. This was an incredibly discriminatory experience. If I could give 0 stars, I would. Do better, BoA.
Sep 10th, 2023