RayMo Car Care Experts

Hours

Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM
Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM

Chamber Rating

4.2 - (51 reviews)
39
2
1
1
8
Read Our 51 Reviews

Chamber Rating

4.2 - (51 reviews)
39
2
1
1
8
  • Steven Gamelin

    Raymond and his ram are fantastic. Quality service that you cannot find anywhere else. He has worked on my Ram 1500 and Ford Escape when others turn down the repair. I won't be calling anyone else for little or big service
    Jan 20th, 2024

  • Juliana Lee

    I usually avoid visiting auto shops, as dealerships and chain locations often seem to engage in dishonest practices. However, I have found a trustworthy alternative in RayMo Car Care. This family-owned business is run by genuinely honest and helpful individuals. I wholeheartedly recommend this auto shop to all my friends and family.
    Aug 24th, 2023

  • Jackie belmont

    Absolutely love the customer service and work done here! Jake is the nicest guy and this place never tries to upcharge me or tell me my car needs more work than it does just to get more money out of me. Always timely and in & out within an hour or so. Highly recommend! Services: Tire rotations, Vehicle safety inspection, Oil change
    May 28th, 2023

  • agrestis agricola

    Extremely helpful and hospitable. Will for sure be returning.
    Mar 5th, 2023

  • Daryoosh Vashaee

    I visited RayMo Car Care Experts for car repairs, and unfortunately, I had a highly disappointing experience. Not only was the service of low quality, but it also came at a significantly higher cost compared to my previous trusted shop. To make matters worse, the issues with my car were not properly resolved despite the charges I incurred. When I confronted the person at the front desk about the subpar workmanship, their response was both dismissive and rude. It left me feeling uncomfortable and unheard as a customer. I even took the extra step of reaching out to their main office through a letter, expressing my concerns and seeking resolution, but regrettably, I never received a reply. This lack of communication only added to my frustration. What troubles me further is the apparent discrepancy between the positive reviews I found online and my personal experience. Based on my encounter, I question the authenticity of those glowing reviews, suspecting they might have been posted by the shop itself. Considering my ordeal, I strongly advise fellow car owners to exercise caution when considering RayMo Car Care Experts for their automotive needs. I would recommend exploring alternative options and seeking out reputable shops with a track record of reliable service and genuine customer satisfaction. It is my hope that sharing my experience will help others make informed decisions and avoid similar frustrations.
    May 24th, 2023

Read Our 51 Reviews

About
RayMo Car Care Experts

RayMo Car Care Experts is located at 5006 New Bern Ave in Raleigh, North Carolina 27610. RayMo Car Care Experts can be contacted via phone at 919-212-1085 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for RayMo Car Care Experts?

A The phone number for RayMo Car Care Experts is: 919-212-1085.


Q Where is RayMo Car Care Experts located?

A RayMo Car Care Experts is located at 5006 New Bern Ave, Raleigh, NC 27610


Q What is the internet address for RayMo Car Care Experts?

A The website (URL) for RayMo Car Care Experts is: https://www.newhopeautoservice.com/


Q What days are RayMo Car Care Experts open?

A RayMo Car Care Experts is open:
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 2:00 PM
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM


Q How is RayMo Car Care Experts rated?

A RayMo Car Care Experts has a 4.2 Star Rating from 51 reviewers.

Hours

Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM
Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM

Ratings and Reviews
RayMo Car Care Experts

Overall Rating

Overall Rating
( 51 Reviews )
39
2
1
1
8
Write a Review

Steven Gamelin on Google

image Raymond and his ram are fantastic. Quality service that you cannot find anywhere else. He has worked on my Ram 1500 and Ford Escape when others turn down the repair. I won't be calling anyone else for little or big service


Juliana Lee on Google

image I usually avoid visiting auto shops, as dealerships and chain locations often seem to engage in dishonest practices. However, I have found a trustworthy alternative in RayMo Car Care. This family-owned business is run by genuinely honest and helpful individuals. I wholeheartedly recommend this auto shop to all my friends and family.

Business Response on Google Aug 31st, 2023
We appreciate your kind words and praise. We are here for your vehicle needs and services. Customer satisfaction is a top priority at our small business. We strive for excellence. Have a blessed day. Thank you Juliana. Have a blessed day.

Jackie belmont on Google

image Absolutely love the customer service and work done here! Jake is the nicest guy and this place never tries to upcharge me or tell me my car needs more work than it does just to get more money out of me. Always timely and in & out within an hour or so. Highly recommend! Services: Tire rotations, Vehicle safety inspection, Oil change

Business Response on Google Jun 6th, 2023
We appreciate your positive feedback. We do our best to satisfy our customers. Thank you. Ray & Jake

agrestis agricola on Google

image Extremely helpful and hospitable. Will for sure be returning.

Business Response on Google May 25th, 2023
We appreciate your kind words. We looking dorward to servicing your vehicle in the future. Have a blessed day. Thank You, Ray

Daryoosh Vashaee on Google

image I visited RayMo Car Care Experts for car repairs, and unfortunately, I had a highly disappointing experience. Not only was the service of low quality, but it also came at a significantly higher cost compared to my previous trusted shop.
To make matters worse, the issues with my car were not properly resolved despite the charges I incurred. When I confronted the person at the front desk about the subpar workmanship, their response was both dismissive and rude. It left me feeling uncomfortable and unheard as a customer.
I even took the extra step of reaching out to their main office through a letter, expressing my concerns and seeking resolution, but regrettably, I never received a reply. This lack of communication only added to my frustration.
What troubles me further is the apparent discrepancy between the positive reviews I found online and my personal experience. Based on my encounter, I question the authenticity of those glowing reviews, suspecting they might have been posted by the shop itself.
Considering my ordeal, I strongly advise fellow car owners to exercise caution when considering RayMo Car Care Experts for their automotive needs. I would recommend exploring alternative options and seeking out reputable shops with a track record of reliable service and genuine customer satisfaction. It is my hope that sharing my experience will help others make informed decisions and avoid similar frustrations.

Business Response on Google Aug 30th, 2023
I apologize we were not up to your satisfaction. You never asked to speak to the owner, who is here from open to close 6 days a week unless I am calling on accounts, picking up parts and supplies or transporting customers to and from our location. As far as a letter, We never received a letter from you. I would have definitely reached ut to you. Instead of coming to our location and asking for me you decide to post this nonsense on Google. We are not perfecy in any way but we strive to accomodate and satisfy our customers to the best of our ability. Have a blessed day. Thank you Ray ( Owner )

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Overall Rating

Overall Rating
( 51 Reviews )
39
2
1
1
8

Write a Review

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