RayMo Car Care Experts
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5006 New Bern Ave
Raleigh, NC 27610 - 919-212-1085
Hours
Chamber Rating
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Steven Gamelin
Raymond and his ram are fantastic. Quality service that you cannot find anywhere else. He has worked on my Ram 1500 and Ford Escape when others turn down the repair. I won't be calling anyone else for little or big service
Jan 20th, 2024 -
Juliana Lee
I usually avoid visiting auto shops, as dealerships and chain locations often seem to engage in dishonest practices. However, I have found a trustworthy alternative in RayMo Car Care. This family-owned business is run by genuinely honest and helpful individuals. I wholeheartedly recommend this auto shop to all my friends and family.
Aug 24th, 2023 -
Jackie belmont
Absolutely love the customer service and work done here! Jake is the nicest guy and this place never tries to upcharge me or tell me my car needs more work than it does just to get more money out of me. Always timely and in & out within an hour or so. Highly recommend! Services: Tire rotations, Vehicle safety inspection, Oil change
May 28th, 2023 -
agrestis agricola
Extremely helpful and hospitable. Will for sure be returning.
Mar 5th, 2023 -
Daryoosh Vashaee
I visited RayMo Car Care Experts for car repairs, and unfortunately, I had a highly disappointing experience. Not only was the service of low quality, but it also came at a significantly higher cost compared to my previous trusted shop. To make matters worse, the issues with my car were not properly resolved despite the charges I incurred. When I confronted the person at the front desk about the subpar workmanship, their response was both dismissive and rude. It left me feeling uncomfortable and unheard as a customer. I even took the extra step of reaching out to their main office through a letter, expressing my concerns and seeking resolution, but regrettably, I never received a reply. This lack of communication only added to my frustration. What troubles me further is the apparent discrepancy between the positive reviews I found online and my personal experience. Based on my encounter, I question the authenticity of those glowing reviews, suspecting they might have been posted by the shop itself. Considering my ordeal, I strongly advise fellow car owners to exercise caution when considering RayMo Car Care Experts for their automotive needs. I would recommend exploring alternative options and seeking out reputable shops with a track record of reliable service and genuine customer satisfaction. It is my hope that sharing my experience will help others make informed decisions and avoid similar frustrations.
May 24th, 2023
Contact Info
- 919-212-1085
- [email protected]
Questions & Answers
Q What is the phone number for RayMo Car Care Experts?
A The phone number for RayMo Car Care Experts is: 919-212-1085.
Q Where is RayMo Car Care Experts located?
A RayMo Car Care Experts is located at 5006 New Bern Ave, Raleigh, NC 27610
Q What is the internet address for RayMo Car Care Experts?
A The website (URL) for RayMo Car Care Experts is: https://www.newhopeautoservice.com/
Q What days are RayMo Car Care Experts open?
A RayMo Car Care Experts is open:
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 2:00 PM
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Q How is RayMo Car Care Experts rated?
A RayMo Car Care Experts has a 4.2 Star Rating from 51 reviewers.
Hours
Ratings and Reviews
RayMo Car Care Experts
Overall Rating
Overall Rating
( 51 Reviews )Steven Gamelin on Google
Raymond and his ram are fantastic. Quality service that you cannot find anywhere else. He has worked on my Ram 1500 and Ford Escape when others turn down the repair. I won't be calling anyone else for little or big service
Juliana Lee on Google
I usually avoid visiting auto shops, as dealerships and chain locations often seem to engage in dishonest practices. However, I have found a trustworthy alternative in RayMo Car Care. This family-owned business is run by genuinely honest and helpful individuals. I wholeheartedly recommend this auto shop to all my friends and family.
Jackie belmont on Google
Absolutely love the customer service and work done here! Jake is the nicest guy and this place never tries to upcharge me or tell me my car needs more work than it does just to get more money out of me. Always timely and in & out within an hour or so. Highly recommend! Services: Tire rotations, Vehicle safety inspection, Oil change
agrestis agricola on Google
Extremely helpful and hospitable. Will for sure be returning.
Daryoosh Vashaee on Google
I visited RayMo Car Care Experts for car repairs, and unfortunately, I had a highly disappointing experience. Not only was the service of low quality, but it also came at a significantly higher cost compared to my previous trusted shop.
To make matters worse, the issues with my car were not properly resolved despite the charges I incurred. When I confronted the person at the front desk about the subpar workmanship, their response was both dismissive and rude. It left me feeling uncomfortable and unheard as a customer.
I even took the extra step of reaching out to their main office through a letter, expressing my concerns and seeking resolution, but regrettably, I never received a reply. This lack of communication only added to my frustration.
What troubles me further is the apparent discrepancy between the positive reviews I found online and my personal experience. Based on my encounter, I question the authenticity of those glowing reviews, suspecting they might have been posted by the shop itself.
Considering my ordeal, I strongly advise fellow car owners to exercise caution when considering RayMo Car Care Experts for their automotive needs. I would recommend exploring alternative options and seeking out reputable shops with a track record of reliable service and genuine customer satisfaction. It is my hope that sharing my experience will help others make informed decisions and avoid similar frustrations.
Overall Rating
Overall Rating
( 51 Reviews )Write a Review
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