The Summit at Avent Ferry

Edit: See below for the original review. Summit has replied to my review but still ignored all contact I have made to rectify the problem. They only reply for show. They can see my name here and still choose not to reach out. Edit 2: They decided to close the tennis/basketball courts on March 19th, just as it was getting nice outside. You cant make this stuff up. Been living here for four years and its been pretty solid. Recently new management has come in and they have been utterly incompetent in regards to repairs. They decided to do pool maintenance two weeks before memorial day. Poole didnt open until well into the season. Recently, they had the bright idea to close the gym right before new years. Initially they planned to open before February 1st. They were very uncommunicative during this time. Consistently they send out email saying it would be open on X day, the gym would still be closed on that day without any follow-up. I emailed management multiple times, called them several times as well, requesting for some form of compensation. Management never responded to any of my emails, nor return any of my left voicemails. If amenities or something you care about do not choose this as a place to stay. Im sure management will be communicative when you start looking at signing a lease, however, once you sign the leave you in the dark.
Mar 17th, 2024

Feb 25th, 2024

Overall conditions are improving under current management team being responsive. Raven continues to be most helpful, understanding and accommodating; especially in assisting with challenges induced by technology for this senior citizen.
Dec 19th, 2023

I lived there for two years, too tired of moving. The location of the apartment is nice, however, never ended cockroach even they do pest control; Non functional dishwasher for over one year before they replaced it. The dish washer can run but never cleaned your dishes, I complained for a year and had them come over 5 times, always says nothing wrong. Be careful when you renew the lease, over 20% of renting increase was requested by them for lease renew every time, which is really mental draining. With the price they are charging now, I would recommend go find some apartment newer and cleaner. The apartment facing woods are humid and dark in the summer, neighbors smoked weeds very often, the smells always came to my apartment and stay for few days. By the time I moved out, even though I clean the apartment, well, thoroughly washed the two year old carpet and changed some small things for the stove with brand new pieces, they still took away all of my $350 deposit without even mailing me a charge list or with any explanation.
Jan 23rd, 2024

This place is garbage. I've lived here for 2 years. All the apartments are 40 years old (even the "updated" ones) all from the 1980's. Maintenance answers calls fast. However, they aren't very skillful in anything. A part of the reason why is because everything is so old it's hard to actually repair anything. Our AC unit broke down just about weekly, it was a pain to deal with, especially those hot nights, very uncomfortable and inconvenient. The pool was never open. The entire first year I lived there, it supposedly didn't pass inspection, and then it did, but they had excuses the entire summer. It never opened. The second year it actually did open for about a month, then the same "safety concerns," and the run-around for the rest of the season. The gym pictures you see online are from the absolute best angles. The gym is tiny, unkept, and outdated like the rest of the complex. The only (and i mean only) good thing about the apartment complex is it's location. Right across from lake johnson and near route 40. Besides that it used to be quiet but now it's more ratchet than ever, loud music, dog poop everywhere, and inconsiderate neighbors. I would not recommend living here. Better off spending a couple hundred more a month and get a way better, newer apartment. Management is a revolving door, so it's hard to even know who to call. Raven (one of the property managers) is the only bright spot of the crew, but who knows if she is even there or how long she will last. I'd stay away and do not recommend this complex in an area where complexes are plentiful.
Dec 13th, 2023