First Citizens Bank

Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
2.9 - (7 reviews)
3
0
0
1
3
Read Our 7 Reviews

Chamber Rating

Verified Member
2.9 - (7 reviews)
3
0
0
1
3
  • Peter Gilder

    Awful customer service, I think all these reviews are about the Pam lady there
    Feb 28th, 2024

  • Jeff Biehl

    Andrea Stewart is the sweetest banker you would ever want to meet.
    Feb 24th, 2023

  • Jack Man

    FIND ANOTHER BANK!! I will never deal with this bank again. I suggest if you need any kind of loan to go somewhere else even though the interest rate might be higher. Jennifer Velazquez is snobbish and I have never been treated by anyone in a bank establishment the way she treated me. Absolute disgust on her face as she smacks her lips treating you as if she's better than you. She will tell you anything you want to hear in order to get your business.
    Dec 11th, 2020

  • William Kelso

    Debbie and Julie are wonderful. They say hello and call me by name every time I walk in. I prefer going to this branch over any other one because of these 2 young ladies. Thank you for making me feel like I matter and Im not just another customer.
    Apr 9th, 2020

  • Jonathan Hamilton

    I have to go in, in person to setup my online account even though I can verify my entire life and info based on the mortgage package I submitted .... FYI no other bank does that, get with the times I dont wnat want to come in to setup something that literally takes 5 minutes with any other bank had I known that I never would have taken a home loan with you and would have been glad to pay a HIGHER interest rate with usaa
    Mar 30th, 2020

Read Our 7 Reviews

About
First Citizens Bank

At First Citizens, building relationships with customers is at the center of all we do. We understand there is a right way and a wrong way to do business, and we choose the right way. If you’re looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Pinehurst, NC branch or find us online.

Contact Info

  •   (910) 215-5800
  •   (984) 867-3490
  •   Website

Products

  • Checking
  • Savings
  • Personal Lending
  • Home Equity
  • Credit Cards
  • Online and Mobile Services
  • Business Checking
  • Business Lending
  • Business Credit Cards
  • Merchant Services

Images

Questions & Answers

Q What is the phone number for First Citizens Bank?

A The phone number for First Citizens Bank is: (910) 215-5800.


Q Where is First Citizens Bank located?

A First Citizens Bank is located at 40 Page Drive, Pinehurst, North Carolina 28374


Q What is the internet address for First Citizens Bank?

A The website (URL) for First Citizens Bank is: https://locations.firstcitizens.com/nc/pinehurst/40-page-drive


Q What days are First Citizens Bank open?

A First Citizens Bank is open:
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM


Q How is First Citizens Bank rated?

A First Citizens Bank has a 2.9 Star Rating from 7 reviewers.

Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM

Ratings and Reviews
First Citizens Bank

Overall Rating

Overall Rating
( 7 Reviews )
3
0
0
1
3
Write a Review

Peter Gilder on Google

image Awful customer service, I think all these reviews are about the Pam lady there

Business Response on Google Feb 23rd, 2024
We apologize for any poor service you received, Peter. We always strive to deliver a quality service experience, and will reach out to our team right away. Please contact us directly so that we can talk to you personally, and hopefully earn back your trust. Thank you.

Jeff Biehl on Google

image Andrea Stewart is the sweetest banker you would ever want to meet.

Business Response on Google Jan 11th, 2023
Thanks for the review, Jeff! We're glad to hear that you had a good experience with our team. We're here for you whenever you need us!

Jack Man on Google

image FIND ANOTHER BANK!! I will never deal with this bank again. I suggest if you need any kind of loan to go somewhere else even though the interest rate might be higher. Jennifer Velazquez is snobbish and I have never been treated by anyone in a bank establishment the way she treated me. Absolute disgust on her face as she smacks her lips treating you as if she's better than you. She will tell you anything you want to hear in order to get your business.


William Kelso on Google

image Debbie and Julie are wonderful. They say hello and call me by name every time I walk in. I prefer going to this branch over any other one because of these 2 young ladies. Thank you for making me feel like I matter and Im not just another customer.


Jonathan Hamilton on Google

image I have to go in, in person to setup my online account even though I can verify my entire life and info based on the mortgage package I submitted .... FYI no other bank does that, get with the times I dont wnat want to come in to setup something that literally takes 5 minutes with any other bank had I known that I never would have taken a home loan with you and would have been glad to pay a HIGHER interest rate with usaa


Load More Reviews

Overall Rating

Overall Rating
( 7 Reviews )
3
0
0
1
3

Write a Review

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