S&B Storage Buildings,LLC

I found this company to be professional and they did an excellent job of building new doors on my shed already there.
May 6th, 2022

Loved having the building built on our property. Quick and efficient
Feb 7th, 2022

The work was fantastic and great customer service
Feb 1st, 2022

Very professional, was able to handle my request in the time frame I requested.
Jan 24th, 2022

Poor communication, unrealistic, and unprofessional. They agreed to build an 8x8 shed in my backyard in 1 day. They arrived at 8:40 am on Tuesday. By 3:30, the shed was still incomplete and they left because they felt sick. They said theyd come back on Wednesday and asked if they could leave their trailer. We agreed since we thought it was for one night. The owner texts Wednesday morning stating he had a fever, wouldnt be able to come, and that he could finish on Saturday. Normally that wouldnt have been an issue. Definitely understand someone getting sick, but the forecast called for freezing rain on Thursday and snow on Friday. That being the case, I asked if they could pick up the trailer and wrap the unfinished shed to protect it before the weather started. With NC infrastructure, it would optimistic for roads to be in good shape by Monday, and we didnt want a trailer taking up 1 of 2 parking spaces for a week (we live in a narrow road with minimal road parking). He agreed and said theyd be there Thursday morning to do it. He didnt communicate a specific time so I assumed theyd arrive around 8:40 again. I had an appt at 7:30, so I thought I had plenty of time to finish that before their arrival. I received a call from him at 7:35 asking where I was. He was irritated and gave me attitude for not being home, even though he didnt give me an arrival time. I said I didnt know if I could leave my appt and that I was sorry for the confusion/miscommunication. I ended up being able to adjust my plans and came home within 10 min of his call. Upon my arrival he said that I didnt have to change my plans and that they were just here to pick up the trailer and materials. Since that was the case, I decided to go back to my appt. He even said that I could close the fence door to our backyard before I left because they were finished. I went on that day and most of Friday not thinking much of the interaction when I received a text from him Friday evening telling me that he was terminating the business and would not be finishing the shed. Within that text, he accused me of not caring about his and his employees health, said I prevented them from completing the job on Thursday, complained about the time it took to drive to my house, and blamed the entire situation on me. I would never want him to jeopardize their health for a job. I didnt expect them to finish the shed while sick we just wanted the shed to be wrapped and the trailer to be taken away. Maybe 15 min of light work. I apologized for the miscommunication on both sides but he would not take any responsibility for it. I also think its unrealistic to leave a trailer in a clients driveway for a week. I know you cant help being sick, but it doesnt change the situation. Lastly, I did not force him to take my business. He was full within his rights to not engage if he didnt want to travel outside a certain radius. All of these interactions outside of arriving were communicated over text. There were no phone calls to figure out a solution. Very unprofessional and immature. I saw 5 stars and was excited to work with them, especially since we like to support new businesses. Unfortunately 5 stars was not our experience. I would never recommend this business to anyone. Any hiccups will be blamed on the customer and hell take no accountability along the way. Now we have to try to find another company to finish a custom shed that he designed. What a headache should have chosen an established business. Services: Shed installation, Custom shed design
Mar 7th, 2022