Hours

Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours

Chamber Rating

Verified Member
3.3 - (12 reviews)
7
0
0
0
5
Read Our 12 Reviews

Chamber Rating

Verified Member
3.3 - (12 reviews)
7
0
0
0
5
  • F. R. (Effective Problem Solving)

    Do not use. They destroy your property. Not recommended. Stay away from them. They drove on our grass without our permission and destroyed our yard.
    Mar 17th, 2024

  • Vince Charbonneau

    This company doesn't stand behind their services. I received "service" from them as an independent contractor through AAA. My vehicle was damaged in the process of trying to winch it onto their rollback. The driver felt so unsure of the tow hook in my rear bumper he asked me to sit in my vehicle WHILE HE WINCHED it onto his truck. Thank goodness he did or I'd be dealing with much more damage that they wouldn't pay for and thankfully I wasn't hurt because I'm certain their insurance (if they even have any) wouldn't cover any injuries to me. After he tore my rear bumper facia off, it was evident there were previous inadequate repairs done by a previous owner. However, he refuses to even put it back to the way it was before he touched it. Horrible service and horrible business practices. Use at your own risk. This isn't the 1st problem with them through AAA either. How is it possible for AAA to continue to use them?? Absolutely insane to me. Service: Special vehicle towing
    Jul 30th, 2023

  • Yuval Mizrahi

    I had horrible experience with this company. AAA send them to tow my truck but the driver refused to wait for my ride and left me in the middle of the street. Please beware! Services: Car towing, Local hauling
    Sep 5th, 2020

  • Anveer Dhillon


    Apr 2nd, 2020

  • Jeff Mercer

    Ontime Roadside was sent to me by AAA to tow my vehicle after my alternator went out. The tow truck driver was rude and his work performance was poor. I had to assist in loading my car on a rollback and then unloading it all the while jumping up and down off the rollback as he shouted orders. There was a second individual in the tow truck who never moved or assisted. Not sure what my wife or mother would have done if they were stuck in this situation.
    Sep 13th, 2019

Read Our 12 Reviews

About
On-Time Roadside Assistance

With over 16 years of unwavering commitment, on-time roadside assistance stands as a beacon of reliability in wake and durham county, NC. As a family-owned and operated towing and wrecker service, our 24/7 operations ensure that our community receives swift and professional assistance. Fully licensed and insured, we specialize in emergency towing services, car towing, light-duty and medium-duty towing, flatbed towing, and local and long distance hauling. Our comprehensive roadside assistance services include lockouts, tire changes, tire plugs, fuel delivery, and jump starts. Count on us for unparalleled service, where experience meets dedication for your peace of mind on the road.

Contact Info

Products

  • Roadside Assistance
  • Towing Service
  • Wrecker Service
  • Light Duty Towing
  • Tire Replacement
  • Tire Changes
  • Lockouts
  • Fuel Delivery
  • Jumpstarts

Services

  • Roadside Assistance
  • Towing Service
  • Wrecker Service
  • Light Duty Towing
  • Tire Replacement
  • Tire Changes
  • Lockouts
  • Fuel Delivery

Questions & Answers

Q What is the phone number for On-Time Roadside Assistance?

A The phone number for On-Time Roadside Assistance is: (919) 744-9467.


Q What is the internet address for On-Time Roadside Assistance?

A The website (URL) for On-Time Roadside Assistance is: https://919towing.com/?utm_source=omg-listings&utm_medium=webclick


Q What days are On-Time Roadside Assistance open?

A On-Time Roadside Assistance is open:
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours


Q How is On-Time Roadside Assistance rated?

A On-Time Roadside Assistance has a 3.3 Star Rating from 12 reviewers.

Hours

Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours

Ratings and Reviews
On-Time Roadside Assistance

Overall Rating

Overall Rating
( 12 Reviews )
7
0
0
0
5
Write a Review

F. R. (Effective Problem Solving) on Google

image Do not use. They destroy your property. Not recommended. Stay away from them. They drove on our grass without our permission and destroyed our yard.

Business Response on Google Mar 26th, 2024
Thank you for sharing your feedback. At On-Time Roadside Assistance, we pride ourselves on delivering top-of-the-line towing services to our customers. Our team is dedicated to providing prompt and reliable assistance, ensuring the safety and satisfaction of every client.With our state-of-the-art equipment and experienced professionals, we strive to exceed expectations with every towing operation we undertake. Whether you're in need of roadside assistance, vehicle recovery, or transportation services, you can trust On-Time Roadside Assistance to handle your needs with efficiency and care.We value the opportunity to serve our community and are committed to maintaining the highest standards of service excellence. Thank you for considering On-Time Roadside Assistance for your towing needs.

Vince Charbonneau on Google

image This company doesn't stand behind their services. I received "service" from them as an independent contractor through AAA. My vehicle was damaged in the process of trying to winch it onto their rollback. The driver felt so unsure of the tow hook in my rear bumper he asked me to sit in my vehicle WHILE HE WINCHED it onto his truck. Thank goodness he did or I'd be dealing with much more damage that they wouldn't pay for and thankfully I wasn't hurt because I'm certain their insurance (if they even have any) wouldn't cover any injuries to me. After he tore my rear bumper facia off, it was evident there were previous inadequate repairs done by a previous owner. However, he refuses to even put it back to the way it was before he touched it. Horrible service and horrible business practices. Use at your own risk. This isn't the 1st problem with them through AAA either. How is it possible for AAA to continue to use them?? Absolutely insane to me. Service: Special vehicle towing


Yuval Mizrahi on Google

image I had horrible experience with this company.
AAA send them to tow my truck but the driver refused to wait for my ride and left me in the middle of the street. Please beware! Services: Car towing, Local hauling

Business Response on Google Mar 23rd, 2021
The real story is sir you was being really rude to the driver, because the driver couldn't give you a ride, because of AAA's policy due to Covid-19. Driver tried to explain that it's not his fault its because of AAA's policy. Instead of calling AAA to file complaint you started abusing the driver who came to help you. So he left..

Anveer Dhillon on Google

image


Jeff Mercer on Google

image Ontime Roadside was sent to me by AAA to tow my vehicle after my alternator went out. The tow truck driver was rude and his work performance was poor. I had to assist in loading my car on a rollback and then unloading it all the while jumping up and down off the rollback as he shouted orders. There was a second individual in the tow truck who never moved or assisted. Not sure what my wife or mother would have done if they were stuck in this situation.


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Overall Rating

Overall Rating
( 12 Reviews )
7
0
0
0
5

Write a Review

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