Alliance Health

wow too many negative experiences to tell them all...ranging from myself to my kids. Don't send your kids to none of their groups homes b/c once you file a complaint, they cover up stuff and ignore your concerns about the facilities; they will discharge ya kid who never got the proper help(retaliation), you have to chase their therapists; crises line comes up with excuses saying it'll take X amount of time to get to ya; I had a daughter whose therapist dismissed her b/c she wouldn't open up to her; I had some therapists who said they felt like they didn't help me....SI rates going up, ppl getting money for services not even rendered, like ya better find ya own coping skills and group....
Apr 26th, 2023

They work hard to try and locate the answers you're looking for, even when you don't have Medicaid or any money at all. I was in my car, homeless with my dog. They finally helped me find a place in Orange county I could go. That Alliance Health man knew I didn't have any Medicaid when I started talking to him at the Inter Faith Council in Carrboro but he helped me anyway. I don't forget people that treat me like a human being, I won't forget him or that company.
Mar 3rd, 2023

It is a crime that they claim to help people. I have called countless times. Each person I am in contact with promises to call me back with the information Im needing and not one person has. Not ONE Including supervisors who Ive been shuffled to when their underlings dont call back. Ive filed a grievance. No one has called me about that either. I am in desperate need of help for my daughter and Ive learned from Alliance that I am alone in this. Its worse than not ever being offered help in the first place.
Feb 18th, 2023

This place was toxic from top to bottom. I took a job I was completely qualified for, but never received the support from management to enable me to do my job. The folks I supervised were jealous of me receiving the job, mainly because I came from the outside. I was the worst 3 yrs of my professional career. Be careful of the department you choose.
Aug 20th, 2022

They are not good with following up about seeking assistance for mental health.
Aug 10th, 2022