CoMPAS Cable

Lisa Pena _{on Google}

Mar 22nd, 2024

Horrible customer service, ,no professionalism whatsoever!!!

Erica Storie _{on Google}

Mar 5th, 2024

By far the worst Wi-Fi Ive ever had we pay $65 a month and its constantly out! You call the customer service line and they treat you like you havent just spent half the day plugging and unplugging the cord or hitting the reset button!!! Whats even worse is that if you live in the city of Morganton, which I do, you cant get spectrum because the city of Morganton has a contract with compass!!!! If youre gonna force your services on people at least make sure they freaking work! My advice. Buy a hotspot!!!

Scott Kyro _{on Google}

Jul 24th, 2023

Do not get Compas internet. You will not get anywhere near the advertised speeds that they will charge outrageous amounts for. I suggest to anyone who wants options to switch to home internet from T-Mobile or Verizon. I paid for the 200mb plan and regularly got 25-40mb. The only plus is that the service techs were very kind

Matthew Wolfe _{on Google}

Sep 6th, 2023

UPDATE 2023! go get some T-Mobile Home Internet! Same price as Compas 50mb and it is faster (havent seen less than 68mb) with much better customer service.
Wish I could give compas zero stars
Shady in that they will not allow other internet services in town limits. Not that it would be fair for a business to compete with a tax payer funded internet provider.
Paying for 50mbs and only getting around 5mbs (see photo as proof), very crooked!
Wanted to make the claim it was my wifi, even when my laptop was directly plugged into the cable modem!
2yrs update still bad service and customer service. Now they just added "wait times are longer due to the covid pandemic" now they have an excuse. Waited 30min to talk to someone who didn't help and told me to call back.