Chamber of Commerce

      Gerber Collision & Glass

      ( 104 Reviews )

      Gerber Collision & Glass
      Morganton Auto Body Repair
      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Wednesday:
      8:00 AM - 5:00 PM
      Thursday:
      8:00 AM - 5:00 PM
      Friday:
      8:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 5:00 PM
      Tuesday:
      8:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.4 - (104 reviews)
      77
      11
      4
      2
      10
      Read Our 104 Reviews

      Chamber Rating

      Verified Member
      4.4 - (104 reviews)
      77
      11
      4
      2
      10
      › ‹
      • Sia Moua

        I have used this business in the past, however this time, I got my car back with missing pieces along with lots of unanswered questions. An estimate that was originally $1500 turned into 10x that amount. A 3-5 day turnaround turned into a 2 month turnaround. Got my car back with no interior lights, inoperative key fob, and missing my switch panel. When I inquired about these things, I got the run around - which is unfortunate. With no interior lights and an inoperative keyfob, this becomes a safety issue especially at night. It has been 2 months and still nothing is resolved. Would I recommend this business- unlikely. If you want your car fixed- sure. But dont be surprised if you leave with lots of missing pieces and unanswered questions. Only gave 1 star for the work done. Everything else (communication, customer service etc) could be improved.
        Jan 31st, 2024

      • Rebecca Smith

        Very professional and friendly service! I had a great experience with my first visit with Gerber.
        Jan 25th, 2024

      • Dawn Shambre


        Jan 14th, 2024

      • Patricia Norville


        Jan 5th, 2024

      • Aaron AyAyRon S


        Dec 9th, 2023

      Read Our 104 Reviews

      About
      Gerber Collision & Glass

      Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

      Contact Info

      Services

      • PDR
      • Auto Body Repair
      • Windshield Replacement
      • Collision Repair
      • Dent Removal
      • Bumper Repair
      • Paintless Dent Repair
      • Auto Glass
      • Estimates

      Specialities

      • Dent Repair
      • Collision Repair
      • Auto Body Repair
      • Bumper Repair
      • Windshield Replacement
      • Auto Glass
      • Auto Body
      • Body Shop
      • Collision Center

      Vidoes

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for Gerber Collision & Glass?

      A The phone number for Gerber Collision & Glass is: (828) 437-0062.

      Q Where is Gerber Collision & Glass located?

      A Gerber Collision & Glass is located at 212 Old Salem Rd, Morganton, North Carolina 28655

      Q What is the internet address for Gerber Collision & Glass?

      A The website (URL) for Gerber Collision & Glass is: https://www.gerbercollision.com/locations/morganton-nc

      Q How big is Gerber Collision & Glass?

      A Gerber Collision & Glass employs approximately 20+ people.

      Q What days are Gerber Collision & Glass open?

      A Gerber Collision & Glass is open:
      Wednesday: 8:00 AM - 5:00 PM
      Thursday: 8:00 AM - 5:00 PM
      Friday: 8:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 8:00 AM - 5:00 PM
      Tuesday: 8:00 AM - 5:00 PM

      Q How is Gerber Collision & Glass rated?

      A Gerber Collision & Glass has a 4.4 Star Rating from 104 reviewers.

      Hours

      Wednesday:
      8:00 AM - 5:00 PM
      Thursday:
      8:00 AM - 5:00 PM
      Friday:
      8:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 5:00 PM
      Tuesday:
      8:00 AM - 5:00 PM

      Ratings and Reviews
      Gerber Collision & Glass

      Overall Rating

      Overall Rating
      ( 104 Reviews )
      77
      11
      4
      2
      10
      Write a Review

      Sia Moua on Google

      image I have used this business in the past, however this time, I got my car back with missing pieces along with lots of unanswered questions. An estimate that was originally $1500 turned into 10x that amount. A 3-5 day turnaround turned into a 2 month turnaround. Got my car back with no interior lights, inoperative key fob, and missing my switch panel. When I inquired about these things, I got the run around - which is unfortunate. With no interior lights and an inoperative keyfob, this becomes a safety issue especially at night. It has been 2 months and still nothing is resolved. Would I recommend this business- unlikely. If you want your car fixed- sure. But dont be surprised if you leave with lots of missing pieces and unanswered questions. Only gave 1 star for the work done. Everything else (communication, customer service etc) could be improved.

      Business Response on Google Jan 25th, 2024
      Sia,Thank you for your feedback. We are disappointed to hear that our service did not meet your expectations and would like to investigate further. Is there a repair order number or customer name and contact number that you can provide us so we can investigate this further? Customer satisfaction is very important to us and we would like to get more information on this matter to better serve you and our customers. Thank you.

      Rebecca Smith on Google

      image Very professional and friendly service! I had a great experience with my first visit with Gerber.

      Business Response on Google Feb 6th, 2024
      Rebecca,We are pleased to hear that our team was professional and friendly! We thank you for the wonderful five star review and we hope you have a phenomenal day!!!

      Dawn Shambre on Google

      image

      Business Response on Google Feb 6th, 2024
      Dawn,We appreciate your wonderful 5 star rating! Enjoy the rest of your day!

      Patricia Norville on Google

      image

      Business Response on Google Jan 5th, 2024
      Patricia,We thank you for the terrific five star rating and we hope you have an incredible day!!!

      Aaron AyAyRon S on Google

      image

      Business Response on Google Dec 2nd, 2023
      Thanks so much Aaron for the awesome positive 5 star rating. We hope you have a great week!!
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      Overall Rating

      Overall Rating
      ( 104 Reviews )
      77
      11
      4
      2
      10

      Write a Review

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