American Health Services

If there was a minus star thats what this company would get. Cant bear dealing with them. Too many horrible experiences to put in review. This company is a mess and Ive put up with them for too long and it never gets better.
Dec 30th, 2023

As noted in other review, this is the worst customer service i have experienced in along time. Hung up on, Manger will not call me back. I highly recommend looking elsewhere for obtaining medical equipment.
Dec 20th, 2023

I've had an appointment for over a month now to get my cpap. I arrived for my appointment early and the blue haired woman was extremely unprofessional and said that she couldn't see where I was scheduled at all. She didn't apologize for wasting my time or have anything to offer but another appointment for over a week out. I've been trying to get my cpap for going on four months now. This place looked to be unorganized and I actually had to find someone to help me instead of being welcomed. This business has no place being part of the medical field. Well here it is a year later and I've turned in my CPAP because I couldn't sleep with it and they were charging my insurance $190 a month when it should have been paid off in 6 months. This was over 3 months ago and I'm still receiving bills from Rotech. This place doesn't even have it on file where I turned everything in. So they have been charging my insurance for services that don't exist and for a machine and material that is still sealed in its original packaging that have all been turned in. Looking at the bill that is insurance fraud. They are robbing Medicare by claiming false charges and at the same time I'm receiving bills for stuff I don't have. How are they still in business. No business in the medical field should ever have ratings and reviews like this business does. They have had a 1 star for over 2 years now I definitely know why from my experience. This place needs to be charged with insurance fraud and shutdown for good.
Jul 31st, 2023

I agree at some of the other comments about knowing how to run a business. They sent my mask out wrong size. I didn't look at it until I needed it. I was told sorry can't return it and you're not due for one until the next week or so. I really don't appreciate the attitude person on the other end had. I'm going to find a way to change my business. Someone .else that deserves it
Apr 30th, 2023

No customer service at all. Do not want to help you in any way. If you have any problems no reason to call because you won't get any help. My mom is on oxygen  and is having trouble with tube that goes to oxygen machine. Rolls us and creases.Said that was the only tube they have. Will not come out to look at the problem. The only way they come out is to bring oxygen. If I could give them a 0 I would. Do not use them! Just look at their ratings!
Mar 15th, 2023