Atrium Health Primary Care One Health Family Medicine & Urgent Care

Sophie Hyde _{on Google}

Feb 14th, 2024

Lied to my face about services they would preform until it was too late for me to go someplace else and called to cancel on me hours before my appointment, leaving me without my medication for almost an entire month. Offered no explanation or apology and Im still suffering for putting any amount of trust in the people here.

Heather Huffman _{on Google}

Nov 27th, 2023

The front desk staff were very nice and answered any questions I had. My son was dealing with something we had taken him to 3 other providers to get a diagnosis. Emily Collette was very helpful and we left confident we will figure out what is going on. Not sure why the ratings are so low, because our experience was wonderful and our expectations were met. We will definitely be back! This was not a UC visit. We established care for this to be our PCP.

Linda Gray _{on Google}

Nov 20th, 2023

Never had a problem here and we love our doctor Dr Horn

Pamela Spainhour _{on Google}

Dec 27th, 2023

I unfortunately have had to edit my review I still love my primary care provider here however the urgent care is an absolute joke. Went in Tuesday was told I had a sinus infection okay I figured as much.
TUESDAY NIGHT emphasis on NIGHT I started experiencing waves of pain in my stomach and back I waited it out until Friday still no better so I go back after work again. The woman I saw acted like I was an entire joke to her, her attitude and lack of compassion makes me not want to revisit this establishment when you enter a room and immediately start judging someone for coming back when they were just here Tuesday is a red flag all that was done was a urine test and multiple questioning encounters during my 2 hours spent there. Told my son to hush and be quiet which I found inappropriate he was being behaved mind you.
2 hours later I was basically told nothing at all nothing to help and the provider did not even know if a certain medication would interact with my daily medication upon being asked.
I wouldnt take anyone I love and care about to this urgent care.
Long story short I felt like a joke to these people and as though my comfort and health wasnt important to them.
Ended up going to advance ER Sunday night extremely unwell to their findings I have some GI problems that will have to be addressed further.