Sleep Number
-
9727 East Independence Boulevard
Matthews, NC 28105 - (980) 265-3185
- Website
Hours
Chamber Rating
-
Delilah
Ive had my Sleep Number bed (m7) for several years now and I love it more every night. I always come back to the Matthews location to get more sheets and pillows (True Temp is the best!) because Ive always had a fantastic experience with the sales team here.
Sep 7th, 2023 -
Todd Cioppa
If there was an option for zero stars I would have given that. Have had our Sleep Number bed for just under two years and it will not get to or maintain the desired sleep number. Please do not believe the sales people that sell you this bed claiming to have a 15 year warranty. After year one the warranty this bed is pro rated and anything that is needed to repair this inferior bed will cost you along with you having to self diagnose it on your own. If you want a tech to look at it that will cost you an additional $149. Customer service was dismissive and rude. This is by far the worst mattress that I have ever bought not to mention the most expensive! A complete and utter disappointment. DO NOT BUY A SLEEP NUMBER BED!!
Sep 3rd, 2023 -
NEIL ROSE
I was forced to take out a protection plan on $16000 of furniture bought and delivered 11/22/22. Dont believe it. The left side of my beige loveseat has my wife and I sitting on springs - very uncomfortable.They wont even send service to try to fix the sunken seat problems. A food stain is on 1 of my dining room chairs which service will not remove. This is atrocious service and client care. I paid over $700 for this care which is awful. Buyer beware! All smiles to sell you and up sell you. Took major advantage of me as a senior.
Jun 23rd, 2023 -
Elizabeth Williams
I really love dealing with this Sleep Number store. The sales people are awesome. I've been in the store several times and they're all very nice and knowledgeable. I was recently there getting another set of sheets, and the store was clean, I was greeted when I entered, and they were very nice as usual. In particular, I've really appreciated dealing with Catalina. She really knows what she's talking about and makes all the tech easy to understand. This is my preferred store and I highly recommend Catalina and this store.
Apr 5th, 2023 -
David Rivera
Hopefully, this can help someone in the market, WARNING sales person, Jarred at the Matthews location has like a Jeckyl and Hyde personality. He started out friendly but when he couldn't close the deal he became very upset and aggressive towards me. He was telling me I should finance the transaction and I disagreed. From the beginning, I told him I wasn't financing my purchase and would be paying cash. We were unable to agree on a final price, so I told him it was OK and I would wait to see if there were any future promotions. Jarred became loud with me and started asking about my vehicles and if they were financed. Not sure what my car finances has to do with him selling me a bed. Just a pure lack of professionalism and respect.
Jan 18th, 2023
About
Sleep Number
At the Matthews, NC Sleep Number® store, we're improving lives by individualizing sleep experiences. Only Sleep Number® mattresses allow you to adjust each side to your ideal firmness, support and pressure-relieving comfort - your Sleep Number® setting- for the deep, restful sleep you both deserve. The Sleep Number® bed is the only bed available with SleepIQ™ technology to track and optimize your sleep. You can complete your sleep experience with the exclusive Sleep Number® bedding collection, from cozy warm comforters to pillows individualized to you. Visit the Matthews Sleep Number store where one of our Sleep Professionals will help you find the right Sleep Number® bed to help you sleep better.
Contact Info
- (980) 265-3185
- [email protected]
- Website
Vidoes
Payment Methods
- American Express
- Financing
- Visa
- Discover
- MasterCard
Questions & Answers
Q What is the phone number for Sleep Number?
A The phone number for Sleep Number is: (980) 265-3185.
Q Where is Sleep Number located?
A Sleep Number is located at 9727 East Independence Boulevard, Matthews, NC 28105
Q What is the internet address for Sleep Number?
A The website (URL) for Sleep Number is: https://www.sleepnumber.com/stores/nc/matthews/9727-e-independence-blvd
Q What days are Sleep Number open?
A Sleep Number is open:
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 7:00 PM
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Q How is Sleep Number rated?
A Sleep Number has a 4.0 Star Rating from 23 reviewers.
Hours
Related Categories
Ratings and Reviews
Sleep Number
Overall Rating
Overall Rating
( 23 Reviews )Delilah on Google
Ive had my Sleep Number bed (m7) for several years now and I love it more every night. I always come back to the Matthews location to get more sheets and pillows (True Temp is the best!) because Ive always had a fantastic experience with the sales team here.
Todd Cioppa on Google
If there was an option for zero stars I would have given that. Have had our Sleep Number bed for just under two years and it will not get to or maintain the desired sleep number. Please do not believe the sales people that sell you this bed claiming to have a 15 year warranty. After year one the warranty this bed is pro rated and anything that is needed to repair this inferior bed will cost you along with you having to self diagnose it on your own. If you want a tech to look at it that will cost you an additional $149. Customer service was dismissive and rude. This is by far the worst mattress that I have ever bought not to mention the most expensive! A complete and utter disappointment. DO NOT BUY A SLEEP NUMBER BED!!
NEIL ROSE on Google
I was forced to take out a protection plan on $16000 of furniture bought and delivered 11/22/22. Dont believe it. The left side of my beige loveseat has my wife and I sitting on springs - very uncomfortable.They wont even send service to try to fix the sunken seat problems. A food stain is on 1 of my dining room chairs which service will not remove. This is atrocious service and client care. I paid over $700 for this care which is awful. Buyer beware! All smiles to sell you and up sell you. Took major advantage of me as a senior.
Elizabeth Williams on Google
I really love dealing with this Sleep Number store. The sales people are awesome. I've been in the store several times and they're all very nice and knowledgeable. I was recently there getting another set of sheets, and the store was clean, I was greeted when I entered, and they were very nice as usual. In particular, I've really appreciated dealing with Catalina. She really knows what she's talking about and makes all the tech easy to understand. This is my preferred store and I highly recommend Catalina and this store.
David Rivera on Google
Hopefully, this can help someone in the market, WARNING sales person, Jarred at the Matthews location has like a Jeckyl and Hyde personality. He started out friendly but when he couldn't close the deal he became very upset and aggressive towards me. He was telling me I should finance the transaction and I disagreed. From the beginning, I told him I wasn't financing my purchase and would be paying cash. We were unable to agree on a final price, so I told him it was OK and I would wait to see if there were any future promotions. Jarred became loud with me and started asking about my vehicles and if they were financed. Not sure what my car finances has to do with him selling me a bed. Just a pure lack of professionalism and respect.
Overall Rating
Overall Rating
( 23 Reviews )Write a Review
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