T-Mobile

Nyne _{on Google}

Mar 9th, 2024

Store staff did a great job of helping me

Alexia Schuyleman _{on Google}

Mar 8th, 2024

I recommend not wasting your time at this location. I bought my phone from them 4 months ago and it recently started shutting off every 3 minutes. When I explained my issue the worker was extremely dismissive from the start, he said, since I dont have T-Mobiles warranty theres nothing he could do and I need to go to Apple. Explain thats very frustrating since I just bought this phone. Is there anything you can do? He said fine let me take a look at it. Tried to update my phone about 5 times and during the update my the phone would turn off. This man had zero customer service skills, kindness I wasnt looking For him to fix my phone but at least some solutions or suggestions.

Kevin Hemphill _{on Google}

Jan 7th, 2024

This group of people has always been very helpful when I have had any issues I couldnt resolve online or over the phone. Excellent customer service, regardless of the fact I am never in there to buy anything. As a longtime Sprint customer that converted when T-Mobile took over, I have to say the change has gone well! Go see these guys if youre shopping for new carrier, or need any help!

William Rycroft _{on Google}

Nov 17th, 2023

DO NOT GO TO THIS STORE Employees are very rude. Went into the store to change cases out for phones we bought 2 days ago. Store manager tells one employee that oh they are here just to play with cases. Then when we are checking out get told we cannot return product and we had to pay for the other cases as well. WILL NEVER GO TO THAT STORE EVER AGAIN AND ANYONE NEEDING T MOBILE SERVICE GO TO THE Arboretum store. You get 100% better service there