Extra Tree Service

Scheduled an appointment with H&L a month out. The day of the appointment we had gotten no phone call to confirm the time like we were told we would. Called Harvey to see what time he would be here, and he said he would have to call us back because the dump truck needed maintenance. Understandable, but he still should have called us the day before when the dump truck broke down. Then he never called us back even after I called and left a message. The next morning my husband called at 7am to reschedule and Harvey yelled at him for calling so early and said he wouldn't be doing business with us and we needed to find someone else to cut out trees down. I've never dealt with such I unprofessionalism! Don't waste your time with this guy.
Feb 5th, 2022

Most terrible customer service experience ever. Guy scheduled a month out, didnt show up the day of the appointment and I had to call to be told his dump truck broke down the day prior. Totally understandable as I work construction and know how maintenance goes. Was told I would receive a call back and never did. Tried calling again that evening with no answer. Called the next morning at 7am to inquire about possibility of a reschedule (wanted to make sure if his dump was fixed someone would be able to meet him at the site) and was told I dont do business at that time in the morning with anybody! He further added that it was incredibly rude of me to call at such a time and that Id have to find someone else to do my tree removal. I recommend spending your money on service that not only appreciates you but provides basic customer service. Wasted a month of time and now have to get new quotes, how rude of me.
Jan 15th, 2022

Nov 30th, 2021

Jul 26th, 2021

They did an awesome job in removing a dead tree that was close to the power lines that went to my house. I would recommend H&L Tree Service to all my friends.
Mar 7th, 2021