Havoline Xpress Lube & Service

Mar 13th, 2024

Changed ownership. It's not a good experience. Might take them a while to get going. Only 2 people working, not the employees' fault, they were very nice.
Mar 8th, 2024

Just no...
Mar 7th, 2024

Feb 28th, 2024

I went to Havoline Xpress Lube for a basic oil change on a Friday. Immediately after leaving, my car had white smoke billowing out of the exhaust. I called Mac and was told they topped off the coolant and it was probably burning off. (I may be female but I even know that that should not cause white smoke to billow out of the exhaust). My car continued to have white smoke billing out of the exhaust all weekend so I took it to the dealership on Monday. Come to find out, the reason for the white smoke was that Havoline did not drain my old oil before adding new. My car had almost 12 quarts of oil in it and was burning it everywhere!! Luckily (and hopefully), no other damage was done as I caught it in time. I then called Havoline and was told Mac (owner) would call me back. He never did, so after many repeated calls, Mac finally answered the phone. He stated he would reimburse for the correct oil change I received at the dealership. He did not apologize nor take ownership of their mistake, and was extremely rude. I will never go back to this place, never ever!
Mar 9th, 2024