Allegacy Federal Credit Union

Hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed

Chamber Rating

2.8 - (27 reviews)
10
2
0
2
13
Read Our 27 Reviews

Chamber Rating

2.8 - (27 reviews)
10
2
0
2
13
  • Noah Elliott

    Love banking with Allegacy. They give fair interest rates and are generally fairly quick with loan inquiries even though they are quite manual. This branch has always been helpful when I have gone here withdraw or deposit money.
    Nov 26th, 2023

  • Thomas Kwiatkowski

    Good luck trying to phone Allegacy if youre not yet a member and have any sort of relevant inquiry, or are a member (like me) but couldnt find your holy Allegacy number, because you are out of luck. Their phone bot system is ridiculously, not public-friendly, it will not let you through to a live person. Just a preview of what our future AI Overlords have in store for us.
    Jul 6th, 2023

  • Joey Redmon-Ride Like a Pro-Nc

    I have an account here and thus far, Im pleased at the service I have received. One issue I have, if I deposit a certified bankers check from another bank, why is there a two day waiting period before I can draw that money out. I dont get it. If you deposit a certified check from a bank, why arent you able to withdraw that same amount out? For that bank to issue that check, the funds from the other person has to be in there. I needed to make a cash purchase on a vehicle, but had to wait 2 days before the check could be issued. I feel if my account reflects $xxxxx, I should be able to get that amount out. Also, getting charged $5 bucks for a certified check? I have a problem with that. Its my money, but yet charged for taking it out. I would be fine if they gave me cash rather than a check, but if its a large amount, an order has to be put in and you cant get the cash until days later. Dont get it.
    Jul 6th, 2023

  • Hailey Bryant

    Slowest bank ever. Must be short staffed. They never have the first lane open and the other two lanes take forever to get through. Every time Ive been here its been at least a 20-30 minute visit. Currently sitting in line behind one car that was here before me and Ive been sitting for 15 minutes already with nothing happening.
    Jun 10th, 2023

  • Timoria Weaks


    Apr 2nd, 2023

Read Our 27 Reviews

About
Allegacy Federal Credit Union

Allegacy Federal Credit Union is located at 212 E Mountain St in Kernersville, North Carolina 27284. Allegacy Federal Credit Union can be contacted via phone at 336-774-3400 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for Allegacy Federal Credit Union?

A The phone number for Allegacy Federal Credit Union is: 336-774-3400.


Q Where is Allegacy Federal Credit Union located?

A Allegacy Federal Credit Union is located at 212 E Mountain St, Kernersville, North Carolina 27284


Q What is the internet address for Allegacy Federal Credit Union?

A The website (URL) for Allegacy Federal Credit Union is: https://www.allegacy.org/locations-atms/?utm_source=google&utm_medium=gmb


Q What days are Allegacy Federal Credit Union open?

A Allegacy Federal Credit Union is open:
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed


Q How is Allegacy Federal Credit Union rated?

A Allegacy Federal Credit Union has a 2.8 Star Rating from 27 reviewers.

Hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed

Ratings and Reviews
Allegacy Federal Credit Union

Overall Rating

Overall Rating
( 27 Reviews )
10
2
0
2
13
Write a Review

Noah Elliott on Google

image Love banking with Allegacy. They give fair interest rates and are generally fairly quick with loan inquiries even though they are quite manual. This branch has always been helpful when I have gone here withdraw or deposit money.

Business Response on Google Dec 2nd, 2023
Hi, Noah! Thank you for your 5-star review! We appreciate you taking the time to share your thoughts about us, our rates, and efficient loan process. Please know we read every review and take each one seriously. We thank you for taking the time to share about your experience with our Kernersville Financial Center. Thank you for your feedback and for being an Allegacy member!

Thomas Kwiatkowski on Google

image Good luck trying to phone Allegacy if youre not yet a member and have any sort of relevant inquiry, or are a member (like me) but couldnt find your holy Allegacy number, because you are out of luck. Their phone bot system is ridiculously, not public-friendly, it will not let you through to a live person. Just a preview of what our future AI Overlords have in store for us.

Business Response on Google Jun 17th, 2023
Hi, Thomas. Thank you for your review. I apologize for any inconveniences you have experienced getting in touch with someone from our team.

One of the fastest ways to access your account numbers is through our mobile app. You may also find our routing number posted at the bottom of our website.

We would love to continue the conversation to best serve you. I will forward your comments on to our management team. Please let me know if you'd like to speak with someone from our management team. If so, please send your best contact information to [email protected]. We value your membership and appreciate your feedback.

Joey Redmon-Ride Like a Pro-Nc on Google

image I have an account here and thus far, Im pleased at the service I have received.
One issue I have, if I deposit a certified bankers check from another bank, why is there a two day waiting period before I can draw that money out.
I dont get it. If you deposit a certified check from a bank, why arent you able to withdraw that same amount out?
For that bank to issue that check, the funds from the other person has to be in there.
I needed to make a cash purchase on a vehicle, but had to wait 2 days before the check could be issued.
I feel if my account reflects $xxxxx, I should be able to get that amount out.
Also, getting charged $5 bucks for a certified check? I have a problem with that. Its my money, but yet charged for taking it out. I would be fine if they gave me cash rather than a check, but if its a large amount, an order has to be put in and you cant get the cash until days later. Dont get it.

Business Response on Google Jun 3rd, 2023
Hi, Joey. Thank you for sharing feedback about your recent experience at our Kernersville Financial Center. We are happy to hear that you’ve been pleased with the service we’ve provided and congratulate you on your purchase!

Several factors are considered when determining whether to place holds on checks. Since each scenario is different, we’d appreciate the opportunity to address your concern specifically. In order to obtain your contact information in a confidential manner, we ask that you reach out to us at https://www.allegacy.org/contact/ . We appreciate the opportunity to serve you and will be in touch as soon as possible!

Hailey Bryant on Google

image Slowest bank ever. Must be short staffed. They never have the first lane open and the other two lanes take forever to get through. Every time Ive been here its been at least a 20-30 minute visit. Currently sitting in line behind one car that was here before me and Ive been sitting for 15 minutes already with nothing happening.


Timoria Weaks on Google

image

Business Response on Google Apr 1st, 2023
Hi Timoria, thank you for giving us insight into your recent visit to our Kernersville Financial Center. A positive member experience is a top priority for us and I apologize that you did not receive the service you expected. I have forwarded your comments to our management team and we will have someone reach out to you to look into your experience further. If you would like to speak with someone from our management team, please send your best contact information to [email protected]. We appreciate your feedback.

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Overall Rating

Overall Rating
( 27 Reviews )
10
2
0
2
13

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