Sam's Club Tire & Battery

I had a 4:00p.m. appointment for a tire rotation and line up. I showed up and the had just went to lunch?!? Why make an appointment. My time is valuable also! I am going out of town and need this done desperately. So with no place to sit in the automotive section I stand here and wait! I hope the service is better.
Aug 9th, 2022

I have been a Sam's Club member for 31 years. Initally, they were staffed to rotate your tires in a minimum wait time. Now, you schedule your tire rotation and are no longer considered a valued member. If you come early and they are not busy you have to wait. Friends of staff seem to have special prevlidges, and an get ahead of you. Some how you can get bumped. Understaffing could be the root cause or it could be a lack diversity in staff. What ever the problem its broke.
Apr 9th, 2022

Over an hour to change a battery, if my old one wasn't dead I would have gone back to my house and changes it myself. I understand that someone had an appointment for a tire change, but he was late and thre battery change would have taken 5 minutes.
Oct 7th, 2021

Jun 8th, 2019

According to who is working you get better service. The young lady works for me. She knows her stuff.
May 18th, 2019