Bojangles

My husband and I were 1st time visitors to the Bojangles on Lane Street in Kannapolis, NC yesterday. We chose to eat inside. The restaurant was in total chaos....we waited 10 minutes before we were even acknowledged, then it was a young woman who had been working the drive-thru who came to the register to take our order. There were at least 4 other employees watching us and 3 other customers who had come and were waiting to take our order! Nobody except the young lady who obviously was working the drive-thru came to the front counter. The employees were loud and disrespectful and not friendly at all. We gave her our order, then had to wait 20 minutes to get our food!!!! My husband is a 20-year Air Force veteran and he showed his military ID and he was given an 8 cent discount on our $13.58 order. Some customers who had come in 10 minutes after us received their orders before we did. The food was mediocre. The experience was the absolute worse I have ever received in any Bojangles I have ever eaten. The owner of this particular Bojangles needs to re-assess the staffing situation at this restaurant. We will not be back to this restaurant again.
Apr 9th, 2024

It took them well over a year almost 2yrs to open but it was worth the wait the place was clean and staff was friendly
Apr 8th, 2024

Apr 8th, 2024

Paid 40 bucks for a 12 piece, and got 7 wings.....what a rip off! They didn't even have any French fries. How do you run out of fries? Not only did we not get the correct pieces of chicken, bit they had obviously sat under the heat lamp for a long time. Don't see me going back there again
Apr 8th, 2024

Apr 3rd, 2024