Longley Supply Co

Jun 11th, 2021

Very helpful with items requested and had them in stock For parts and supplies you need to go inside the fenced area to enter showroom has cut off access to supply and parts
Jan 19th, 2021

We are having a great experience dealing with this company, we love dealing with Ronda also.
Feb 5th, 2020

Dec 27th, 2019

Worse plumbing parts experience ever- went in for a union brass re-model kit which the parts counter guy said he didn't have - Mistakingly finishing his mumbling thoughts as he rumaged through loose individualy wrapped valve stems and handles I assumed he was piecing me together a re-model kit. He dropped a new diverter stem and a replacement for the 1 hot stem I brought in to match up and what I thought were handles for each. I reminded him that I also needed the cold side stem. By now he already wrang me up an astronomical bill for 3 replacement stems, and 2 handles of $59 bucks and change- I looked at 1 of the replacement stem bags and realized it contained no seat- so, now, for 2 seats he added $4.00 more dollars. So, I'm headed back to the job when it hit me that he had not added the discussions to go with the new handles- I turned around and drove through 4:30 raining rush hour traffic to get the discussions, nuts, and threads to the added tune of $34 more dollars- So, long story even longer- I get back to the job site- after Longley has closed of course, only to find $100 bucks later and too late to do anything about it till Monday instead of having the parts a re-model kit would have included I was still short 1 handle (diverter) and the threaded rod was too large to attach the discussion behind the handle I wasn't given even after plainly stating twice that I need the re-model kit. I mean, I understand they apparently don't stock the re-model kit, so, then one would think the next logical approach a 3 year old, let alone a seasoned parts counter clerk would take to send the customer out with what they need to complete the job, and especially at the obviously over priced amount of $100 bucks- Would Be To Piece the Re= Model Kit Out Piece by Piece- I mean- if you DON''T HAVE ALL THE HANDLES TELL SOMEBODY SO THEY CAN ORDER ONE! Duh! Next time I will absolutely change the entire valve manifold behind the wall before going back to Longely and Darryl and his other brother Darryl.
Sep 19th, 2020