Camp Mutt, LLC

Camp Mutt and Kristen are FANTASTIC! Kristen has trained my German Shepherds and boarded multiple dogs for me. I trust her completely with the most important things in my life. Your pup will learn and be loved while at Camp Mutt!
Jun 3rd, 2023

Mar 27th, 2023

I had an unpleasant experience with camp mutt and their trainers. We had sent our dog to Camp Mutt for the 3 week board and train, upon return there was little to no progression from when we first sent him. They recommended the intermediate training instead of the training in which my dog needed. They lack communication skills which was not only unfair to me but unfair to my dog. I feel we were kind of kicked to the curb with our dog when they wouldn't respond to our questions/concerns. Unfortunately after the training, our dog decided to go after a puppy(which he has never done). We called and emailed Camp Mutt about the situation and there was no response. we decided to show up and they turned us right back around out the door because the trainers were too "busy" to help with this newfound problem. I don't recommend this Board and train because they lack knowledge on how to properly train dogs in situations they'll be put into with their owners. After everything was all said and done the trainers tried to blame us for not doing our "homework" and how to properly handle this situation, all the while we were following the trainer's instructions, there was no progression with the dog and the actions we were trying to resolve. At the end of this unfortunate experience we had to put our dog down all because they poorly trained him and us on how to become better handlers for our dog.
Mar 26th, 2023

I love the way they love animals..
Mar 14th, 2023

My personal experience with Camp Mutt was extremely unsatisfactory. I sent my 2-year-old high-energy rescue dog, Rocky, for a three-week board and train because he struggled with fear and anxiety in public and could not walk well on a leash due to dog reactivity. The day prior to my pickup date for Rocky, I was contacted by Camp Mutt to extend the pickup date due to scheduling issues. Then, the day before the new pickup date Camp Mutt contacted me again to extend the board and train by another week resulting in four weeks of training. In a later conversation with one of the trainers, I was told that Rocky had regressed in training and the extra week was to return him to their standard training level. When I arrived at Camp Mutt to pick up Rocky, I was told we would do basic commands in the training facility then have the graduation and trade-off session at Lowes. At the training facility Rocky struggled with following the commands but Camp Mutt assured me that he would get better with time. As we walked around Lowes for his graduation there were no dogs to indicate Rocky had excelled in his leash reactivity training, but he was able to somewhat heel with me. Upon return home, Rocky was more leash reactive than before, so I emailed Camp Mutt twice regarding scheduling a follow up session. I did not receive a response, so I called them and the next training session they had available was 11 days later. During this time, I struggled taking my dog outside to potty simply because the moment we exited my house he would start whining and pulling. Regardless, I continued training him in a variety of places (my neighborhood, busy parking lots, PetSmart, Ross, Lowes, and local parks) daily. In the follow up training sessions with Camp Mutt, the trainers came out to my apartment complex and were unable to keep Rocky from reacting to dogs without many corrections and distance. I was told that Rocky was not getting enough exercise and would benefit from more. To help burn out his energy, I would take Rocky to a dog park. This was one of Rockys favorite places because he played with a lot of dogs there. The last time we went, Rocky attacked a puppy. Prior to training, Rocky did not struggle with dog aggression at all and had even attended doggie daycare with playtimes with other dogs. After months of having Rocky, typing many emails, and making plenty of calls and visits to Camp Mutt without any progress in Rockys reactivity and leash manners and now the newfound aggression, I was at my wits end. I rehomed Rocky. Three days later, Rockys new owners returned him to me because he was anxious and leash reactive. Not knowing what else to do, I took Rocky to a shelter. A little over two weeks later I received a call that no one was interested in Rocky and that he started growling at the shelter staff and cage fighting so he would need to be euthanized within the next two days. Because of my negative experience, I filed a lawsuit against Camp Mutt for not training Rocky to the level they stated he would be trained to and to receive the $3,500 that I spent on the training back since they immediately denied my request for a refund. In their defense at court, they pushed the blame completely on me stating that I did not follow their directions or do the homework they assigned although I had video proof of me training Rocky in a variety of places on different days. In addition, Camp Mutt stated that they would have gladly taken Rocky in and gotten him adopted, however, when I mentioned I was considering rehoming Rocky this was not an option that was brought to my attention. I am disappointed in the way that this entire situation was handled by Camp Mutt, and I share this story in hopes that someone else with a reactive dog does not experience this heartbreaking event. I am not sure what happened to my sweet dog between when he was sent to training to when I picked him up, but he was completely different in all the wrong ways.
Feb 28th, 2023