EZ Pass Smoke Shop - Tobacco & Vape & Cigars & Cbd & Delta 8 & Thc-A & Kratom & Drive-Thru

Hours

Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours

Chamber Rating

4.5 - (40 reviews)
33
3
0
0
4
Read Our 40 Reviews

Chamber Rating

4.5 - (40 reviews)
33
3
0
0
4
  • Amanda De Jesus

    Been visiting this shop for a while and tonight after taking a closer look at my receipt I noticed that the Store clerk had over charged me. When I brought it up to his attention he said it wasnt him, its the machine, however he was very aware of the issue. Please make sure you take a closer look at your receipt, it may not be a lot that they try to steal each time however imagine how many people they do this to a day, it adds up. Also did anyone else notice that they seem to charge you more for using a debit card? About a dollar extra for per item
    Mar 30th, 2024

  • Austin Evans

    Laquest was very helpful and respectful 5 star review!
    Mar 29th, 2024

  • John Duffy

    I went to this store at 1:30 in the morning on 5/19/23 and the guy behind the counter was the friendliest person I'd ever met. We started talking about hockey. Best customer service ever. Highly recommend this place for cigarettes, bowls, vapes and excellent service.
    Jun 8th, 2023

  • TJ Mako

    I come here nearly everyday to pick up a vape or snacks/drinks when I get off work (3am most nights). Shop is clean. Tyler is a hard worker with excellent customer service. Friendly face and service
    May 12th, 2023

  • Lynn Sather

    This was the 2nd and last time I'll visit this place! Bought 2 packs of gummies marked $19.99 and a pack of cigarettes. My total was $89.42. I had just picked my dog up from the vet so I really wasn't paying attention. Prior to getting in the car I checked my receipt, bc I thought that was really high. I returned to the store and told her she had over charged me. She offered me to get more stuff to make up the difference, but I honestly couldn't afford it. For a refund she had to call the owner. He told her that someone had priced them wrong and they would refund my money to my card. I told them I still wanted the gummies, and that they should stand behind their price it was marked. They refused and said that they were $20 more than they were originally marked. While I waited the cashier wasted no time repricing the gummies even though I asked to take a picture of the $19.99 sticker and she refused. Then a customer walked in and asked me how I was,and I started telling him what happened. Then the cashier JoDee threatened to call the police bc I was harassing other customers! I told her he spoke to me 1st and she said she didn't care. Of course it turned out to be some guy she's planning a trip with and was just being nasty. She then told me the owners refunded the money to my account, but couldn't give me a receipt or anything to show that they refunded anything. Now I have to wait to see if I get my money back. Obviously they care nothing about their customers, unless they're dating of course, I guess. If you do shop here check your receipt bc they have no problems trying to steal from you, yet have absolutely no honor to customers about their mistakes and false advertisements!
    Aug 9th, 2023

Read Our 40 Reviews

About
EZ Pass Smoke Shop - Tobacco & Vape & Cigars & Cbd & Delta 8 & Thc-A & Kratom & Drive-Thru

EZ Pass Smoke Shop - Tobacco & Vape & Cigars & Cbd & Delta 8 & Thc-A & Kratom & Drive-Thru is located at 4450 Gum Branch Rd in Jacksonville, North Carolina 28540. EZ Pass Smoke Shop - Tobacco & Vape & Cigars & Cbd & Delta 8 & Thc-A & Kratom & Drive-Thru can be contacted via phone at 910-939-5503 for pricing, hours and directions.

Contact Info

  •   910-939-5503

Questions & Answers

Q What is the phone number for EZ Pass Smoke Shop - Tobacco & Vape & Cigars & Cbd & Delta 8 & Thc-A & Kratom & Drive-Thru?

A The phone number for EZ Pass Smoke Shop - Tobacco & Vape & Cigars & Cbd & Delta 8 & Thc-A & Kratom & Drive-Thru is: 910-939-5503.


Q Where is EZ Pass Smoke Shop - Tobacco & Vape & Cigars & Cbd & Delta 8 & Thc-A & Kratom & Drive-Thru located?

A EZ Pass Smoke Shop - Tobacco & Vape & Cigars & Cbd & Delta 8 & Thc-A & Kratom & Drive-Thru is located at 4450 Gum Branch Rd, Jacksonville, NC 28540


Q What days are EZ Pass Smoke Shop - Tobacco & Vape & Cigars & Cbd & Delta 8 & Thc-A & Kratom & Drive-Thru open?

A EZ Pass Smoke Shop - Tobacco & Vape & Cigars & Cbd & Delta 8 & Thc-A & Kratom & Drive-Thru is open:
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours


Q How is EZ Pass Smoke Shop - Tobacco & Vape & Cigars & Cbd & Delta 8 & Thc-A & Kratom & Drive-Thru rated?

A EZ Pass Smoke Shop - Tobacco & Vape & Cigars & Cbd & Delta 8 & Thc-A & Kratom & Drive-Thru has a 4.5 Star Rating from 40 reviewers.

Hours

Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours

Ratings and Reviews
EZ Pass Smoke Shop - Tobacco & Vape & Cigars & Cbd & Delta 8 & Thc-A & Kratom & Drive-Thru

Overall Rating

Overall Rating
( 40 Reviews )
33
3
0
0
4
Write a Review

Amanda De Jesus on Google

image Been visiting this shop for a while and tonight after taking a closer look at my receipt I noticed that the Store clerk had over charged me. When I brought it up to his attention he said it wasnt him, its the machine, however he was very aware of the issue. Please make sure you take a closer look at your receipt, it may not be a lot that they try to steal each time however imagine how many people they do this to a day, it adds up. Also did anyone else notice that they seem to charge you more for using a debit card? About a dollar extra for per item

Business Response on Google Apr 7th, 2024
As the smoke shop owner, I sincerely apologize for the oversight and any inconvenience it may have caused. Ensuring accuracy in pricing is a priority for us, and I appreciate you bringing this issue to our attention. We take customer feedback seriously and will investigate the matter further to address any discrepancies in our pricing system. Regarding the additional charge for using a debit card, we strive to maintain transparency in our pricing policies and will review them to ensure fairness for all our customers. Thank you for bringing these concerns to our notice, and we are committed to improving our services based on your feedback.

Austin Evans on Google

image Laquest was very helpful and respectful 5 star review!


John Duffy on Google

image I went to this store at 1:30 in the morning on 5/19/23 and the guy behind the counter was the friendliest person I'd ever met. We started talking about hockey. Best customer service ever. Highly recommend this place for cigarettes, bowls, vapes and excellent service.


TJ Mako on Google

image I come here nearly everyday to pick up a vape or snacks/drinks when I get off work (3am most nights). Shop is clean. Tyler is a hard worker with excellent customer service. Friendly face and service


Lynn Sather on Google

image This was the 2nd and last time I'll visit this place! Bought 2 packs of gummies marked $19.99 and a pack of cigarettes. My total was $89.42. I had just picked my dog up from the vet so I really wasn't paying attention. Prior to getting in the car I checked my receipt, bc I thought that was really high. I returned to the store and told her she had over charged me. She offered me to get more stuff to make up the difference, but I honestly couldn't afford it. For a refund she had to call the owner. He told her that someone had priced them wrong and they would refund my money to my card. I told them I still wanted the gummies, and that they should stand behind their price it was marked. They refused and said that they were $20 more than they were originally marked. While I waited the cashier wasted no time repricing the gummies even though I asked to take a picture of the $19.99 sticker and she refused. Then a customer walked in and asked me how I was,and I started telling him what happened. Then the cashier JoDee threatened to call the police bc I was harassing other customers! I told her he spoke to me 1st and she said she didn't care. Of course it turned out to be some guy she's planning a trip with and was just being nasty. She then told me the owners refunded the money to my account, but couldn't give me a receipt or anything to show that they refunded anything. Now I have to wait to see if I get my money back. Obviously they care nothing about their customers, unless they're dating of course, I guess. If you do shop here check your receipt bc they have no problems trying to steal from you, yet have absolutely no honor to customers about their mistakes and false advertisements!

Business Response on Google Apr 7th, 2024
As the owner of the smoke shop, I sincerely apologize for the negative experience you had during your recent visit. It deeply concerns me to hear about the overcharge and the subsequent mishandling of the situation by our staff.I assure you that providing excellent customer service and honoring our advertised prices are top priorities for us. It's unacceptable that you were treated in such a dismissive manner and that the issue was not resolved to your satisfaction.I will personally investigate this matter further to ensure that appropriate actions are taken. Rest assured, we will address the pricing discrepancy and the behavior of our staff members involved. Additionally, I will ensure that our refund process is transparent and properly documented moving forward.I value your feedback and your business, and I hope you will consider giving us another chance to make things right. Please feel free to reach out to me directly if you have any further concerns or if there's anything else I can assist you with.Once again, I apologize for the inconvenience and frustration caused by this situation.

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Overall Rating

Overall Rating
( 40 Reviews )
33
3
0
0
4

Write a Review

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