lululemon

Mar 1st, 2024

Matt was super helpful and kind! He searched the whole store and found the last jacket they had in the back room. Also gave a great recommendation for a sweater.
Jan 1st, 2024

This store is so much better than the last one space wise. I love everything about this place including the staff who are always super helpful. The company itself needs to do better at restocking items though super annoying they are always out of basics
Dec 25th, 2023

Dec 17th, 2023

I tried returning a few items that had passed the 30 day mark but still showed available on their website with the same exact SKU. The employee who helped me (helped is a very loose term here) essentially said no because it was past season although it said they still sold the item at full price. I then asked to get a manager to help and boy was this a huge mistake. She (blonde heavier set lady) gave me a sticky note with the online teams phone number and went to the back of the store and started laughing and making fun of me to other employees. I only know this because my husband was in the back of the store getting his pants hemmed and overheard her. The customer service at this location is absolute garbage, hire better people who care about servicing their customers not people who laugh behind their back. Also, I was able to make the return without a problem when I called, they are just not willing to help whatsoever at this location. Although, I live down the street, I will happily drive to the Southpark location in order to avoid going to the birkdale one and having a HORRID customer service experience. Take my advice and spend your money at a different location.
Jan 16th, 2024