U-Pack

Used U-Pack to move from UT to NC. I wanted to share what an incredible experience we had with the U-Pack moving company! First of all, it was so difficult to find a company that was legit and not trying to get as much money as possible from us. Several of the companies asked for up to $2000+ up front before they even did anything. We finally settled on U- Pack. They were so awesome to work with and didn't require payment until right before our trailer was delivered to our new home. It was easy to get a quote. You didn't have to get on the phone with anyone. They were pretty inexpensive! Others quoted us for $2000+ more for less space or were priced similarly but having to drive the truck and pay for gas on top of that. We used their trailer option rather than their pods. The trailer was less expensive but also we had no idea how much room we needed so we guessed and were given a quote for that amount. That quote included all fees. No other hidden costs. Then if you use more space they charge you so much per foot and if you use less, they take that money off your quote. You only pay for the space you need! They don't mix households in each trailer. So they have only our stuff in the trailer, even though we only used about 2/3 of the trailer. We then put up a wall and locked it with our own lock. They said if anything else gets put in the back of the trailer, it would be like a pallet of clothes for Walmart or something, not someone else's things. U-Pack had wonderful customer service. Very kind and helpful when I had questions. They also had a tracker on your truck, so we followed it from city to city the whole time. This is pretty much unheard of, but our truck arrived early!! They gave me an estimated delivery window of three days and it arrived TWO days before the window even started. They kept it at their distribution center until we actually got to our house. Overall we were very impressed and would recommend them to anyone!
Nov 12th, 2022

Hey Guys, in u-pack of NC, hickory, I just can say thank you!, I really want to appreciate what you did . both the driver "Dwayne" and dispatcher cove, were the best and this is really and honestly from my heart. I am a person not dealing much with using ramps or Dry wall, what the driver did in helping with ramp and dry wall was Life saving. Driver was awesome also in parking the trailer he is so skilled. And dispatcher is so helpful and tried the best to find drivers very quickly and very efficiently just before we hit holidays long weekends. You guys are treasure for UAPCK business.
Jul 21st, 2022

We needed the contents of the pod in Hickory loaded into a moving truck for delivery elsewhere. But there was a problem with the padlock we had put on in Seattle and Steve saved the day through extra effort which allowed the waiting movers to open and retrieve our belongings, which were in fine shape after the cross-country trek. Thanks Steve and UPack!
Jul 19th, 2022

Awesome customer service! These guys saved me money on a big 28 foot trailer move vs their competitors. I won't use any other moving company.
Sep 15th, 2021

Great price
Aug 31st, 2021