Hickory Water & Sewer Billing

They love to give no warning or anything and will come by your house and turn your water off in .5 seconds would have loved to known my house aint gonna have water!! We have to shower and take care of clothes and dogs and many other things hickory you are a joke!
Feb 25th, 2024

Cut my water off, no warning, no email, no phone call, had set up auto draft with them and made no difference.
Dec 24th, 2023

We are paying 62USD for water bill this month according to the recent bill, last month was 45 and more, every month it increases, we don't used trash and we don't even use water that much, we have never paid water bill in United States more then 20 to 30 USD and this is the smallest home we have even lived in, we may have to start reading our meters by ourselves if that is allowed b/c we don't know how high the next bill will be,
Oct 14th, 2023

I showed up with an issue on a Friday around 15 minutes before closing and Shea was amazing. Instead of telling me to come back with other paperwork, she searched on GIS and found the report that was needed. Even though it kept her there past closing, she saved me a trip and extra time. Thank you for the great customer service!
Nov 18th, 2022

Thank you City of Hickory Water for coming asap to fix busted pipes this morning . It happened sometime during the night and the entire yard was flooded with more gushing out. You responded quickly and it was very appreciative!!
Jul 27th, 2022