Best Western Hendersonville Inn

Dear Jean Blackwell, We appreciate you taking the time to share your dining experience at El Paso, located within our hotel. We're glad you chose to dine with us, though we're sorry to hear that the food did not fully meet your expectations and that the music volume negatively impacted your experience. Creating a pleasant dining atmosphere where guests can enjoy their meals and conversations is important to us, and we clearly missed the mark during your visit.Please know that your feedback has been taken seriously and will be discussed with our team to adjust the music volume to a more appropriate level that allows for enjoyable dining and conversation. We are committed to providing an enjoyable experience for all our guests, both in terms of hospitality and dining. We hope you will consider dining with us again in the future, where we will strive to ensure a more comfortable and satisfying experience.Sincerely, CC - Guest Relations Manager

Thank you Marla, for choosing to stay with us. We agree that Jared is a joy to work with as well as very good with southern hospitality. We also agree that the feel and taste of nostalgia are very welcoming. We hope that you had the opportunity to enjoy our southern style breakfast buffet that is served each morning. We look forward to your return.

Dear Darlene,Thank you for choosing to stay with us. We are so sorry for the reason that brought you here during your family tragedy, we are excited that you found out how accommodating and comfortable we are. We hope you will share your experience with other friends, family, and co-workers. We hope your next visit will be more of a vacation and that you might choose us again.We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.Truly,ES – Guest Relations Manager

Dear Luke Daur,We appreciate your time to rate your visit to our property in Hendersonville and hope you had an opportunity to try our Southern Style Breakfast Buffet during your stay with us. Please be sure to share your experience with friends, family and colleagues. We hope to see you again.Thank you for sharing your experience at our restaurant. We're delighted to hear that you enjoyed the Mexican cuisine and found the food to be delicious. We take pride in offering tasty and authentic dishes to our guests. It's also great to hear that you noticed the presence of our family's restaurants throughout Hendersonville, showcasing our commitment to providing quality dining options in the area. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable dining experience in the future!Sincerely,CC - Guest Relations Manager

Dear Bill,Thank you for being one of our loyal returning guests. These days it is difficult to find something that you can rely on, and we appreciate that you've taken the time to share your experience while staying with us. We will be seeing you again.Thank you for being a loyal guest and for taking the time to share your positive experience with us! We're delighted to hear that you've found our hotel to be comfortable and clean during each of your stays. Providing a welcoming and well-maintained environment for our guests is always our top priority.We're glad to hear that you enjoy our complimentary breakfast offerings, and it's wonderful to know that you appreciate the convenience of having a Mexican restaurant attached for later dining options. We strive to provide a variety of amenities and dining choices to enhance our guests' overall experience.Your recommendation means a lot to us, and we're grateful for your continued support. We look forward to welcoming you back on your next trip to the area, and we'll do everything we can to ensure that your stay is enjoyable and comfortable. If there's anything else we can assist you with, please don't hesitate to reach out.Sincerely,CC - Guest Relations Manager