Homeowners Association Management, Inc.

Mar 24th, 2024

Terrible HOA management company! They take Days to get back to your questions , send unqualified people to do work on the buildings, and charge owners 30,000 a year in elevator maintenance fees. I am actually surprised there has not been a lawsuit against them yet. Dont hesitate to hire an attorney and leave a Better business review! FRAUD We have recently had an increase in HOA fees for a cleaning service for the common areas and I have NEVER seen anyone clean? Where does this money that was allocated for this go?? Maybe instead of encouraging these audits they should be mandatory for all properties that you manage
Mar 5th, 2024

Will not provide current HOA board members, budgets, or any requested information. Online portal is a year behind
Jan 21st, 2024

The worst, absolute worst. I pay my monthly dues every month and am starting to see random fees that weren't there before. My dues are $231.00 a month, and if my payment is late (usually thr 30th of the month) it's $20. So I log in and see a $478.00 balance which appears to be a random credit (their explanationwhich is far from satisfactory) . $231.00 times 12 is $2,772 a year in what I owe. If I subtract $924 from $2772 I have a balance of $1,848. If my balance was that it'd make sense because they're deducting it from my yearly dues! So where's the random $17 fee when they wanted me to pay online, I was supposed to pay $248.00 this month? Ummmm these people got me cussing! Last month was $239.00, and what I owe is supposed to be $231.00. From now on, I will NOT use the online anything. Registered, certified mail with a return receipt. Remember y'all go to the NC Attorney's Generals Office Consumer Affairs Division with these jokers the first time. I'm so glad I've been trained as a paralegal. I will be documenting everything in writing and encourage you homeowners to do the same. Email it with a read receipt. Because you need to cover yourself. Something ain't right. I don't know what it is, but these guys are shady. And this state does have strong laws to protect homeowners. Utilize them asap; it could be nothing, but if something feels off it usually is. There's better businesses out there, and homeowners deserve better than these guys.
Apr 7th, 2024

We have been trying to deal with HOAM's Larry Arnold for 8 months regarding a water / drainage issue at my mother's condo in Burlington. Met in person with Larry over two months ago, and as of today, still no response. Very poor follow up, even when we ask for a written update on the project, we do not receive a phone call or email response. If you are looking for a management company, I would have great concern if this same CMCA is assigned to your neighborhood. Be careful! 2/7/24 - Update: At the time of the writing of this review in 2022, all information was 100% truth. The lack of response by Mr. Arnold and failure to follow-up was the purpose of the review. It is my understanding, that Mr. Arnold is no longer with the company. Eventually, the issues were addressed. There is nothing in this review that is false as claimed in the company response. I understand trying to address your Google rating (as of 2/7/24, Google is 2.7), but please don't ask me to remove a factual post to improve your numbers.
Jan 21st, 2024