First Citizens Bank

G pl
Oct 12th, 2023

I don't know why this bank has a low rating, but I've never had an issue with them they've always been friendly, have always been helpful, and are always pleasant.
Jul 15th, 2023

Wouldn't even cash a check from their own member's account! On top of that, they were extremely rude! They also have ridiculous guidelines for opening an account. Worst bank ever!
May 26th, 2023

Worst bank ever!!!
May 17th, 2023

So I go to the banks ATM today to deposit money at there ATM in there drive thru, I deposit $560.00 an the ATM gives me a receipt saying it had a problem giving me back my money, I immediately go to the drive thru window an tell them there ATM just took my $560! I get told we can't help you we dnt own that ATM call the 800 number on your card, I call them give them all the info then get told it will take 7 to 10 days to see if I get my money back!!!!!I put that money in the bank today so I can pay my rent which is due on the 3rd, after that I get charged $60 a day for late fees then after 6 days have to go to court. But does this bank care ? No they do not. But I will say this if I do not get my money back I will file a police report an take them to court. To some people that's not a lot of money, but for me it is. I will definitely be looking for another bank that does not steal your money!
Jul 17th, 2023