The Original Mattress Factory

Hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 7:00 PM

Chamber Rating

3.9 - (39 reviews)
22
6
2
4
5
Read Our 39 Reviews

Chamber Rating

3.9 - (39 reviews)
22
6
2
4
5
  • Dana Sanderson

    The smell of the new mattress was horrible, very strong chemical smell. One of the most uncomfortable beds I've ever owned. Been sleeping on it for 3 years now hoping it will get better or I'd get used to it. Every time I wake up it crosses my mind how uncomfortable this bed is and how my body has hurt since sleeping on this mattress. Will never purchase here again. Wasted.
    Sep 23rd, 2023

  • Elizabeth Will

    I bought a Cal King medium firm mattress with pillow top. I've been struggling to find an old fashioned traditional mattress. This seemed like it was it. It is terrible. I expected it to be like my other old time mattresses. I always got medium firm, but this is so hard it causes so many aches and pains I can't wait to get out of it. Most other mattresses you can get a refund for if you don't like it, even though it has to be disposed of since it can't be resold. You could always sit on the edge of an old time mattress and it was comfortable. I had a request edge support and it felt like was like I was sitting on a 2x4. It's an expensive purchase and you just throw away your money. You might have to throw more away if you pay 25% to get another one in the first year.
    Sep 6th, 2023

  • David Shook

    We needed a new mattress, so we bought the exact model we purchased 20 years ago. Outstanding mattress!
    Mar 3rd, 2023

  • Chris Deyton

    Nick was very friendly, not overbearing like you fear a mattress salesman would be. He answered questions if I asked but otherwise kept his distance. We left and shopped around but came back to purchase because of the quality if the product and the ease of the shopping experience.
    May 10th, 2022

  • Tc Smith

    Me and my wife went in this morning, Antonio was awesome from the moment we walked in. Takes his time and explains everything you need to know about the mattresses. He actually wants you to lay on them as you would sleep at home to insure your making the right choice. Definitely will go back. Customer service was great thank you again Antonio.
    Mar 24th, 2022

Read Our 39 Reviews

About
The Original Mattress Factory

The Original Mattress Factory is located at 411 Cox Rd #140 in Gastonia, North Carolina 28054. The Original Mattress Factory can be contacted via phone at 704-869-8999 for pricing, hours and directions.

Contact Info

  •   704-869-8999

Payment Methods

  • AMEX
  • Discover
  • MasterCard
  • Visa

Questions & Answers

Q What is the phone number for The Original Mattress Factory?

A The phone number for The Original Mattress Factory is: 704-869-8999.


Q Where is The Original Mattress Factory located?

A The Original Mattress Factory is located at 411 Cox Rd #140, Gastonia, NC 28054


Q What is the internet address for The Original Mattress Factory?

A The website (URL) for The Original Mattress Factory is: https://www.originalmattress.com/?utm_source=gmb&utm_medium=organic&utm_campaign=GMB_Listing_Gastonia_NC


Q What days are The Original Mattress Factory open?

A The Original Mattress Factory is open:
Sunday: 12:00 PM - 5:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 7:00 PM


Q How is The Original Mattress Factory rated?

A The Original Mattress Factory has a 3.9 Star Rating from 39 reviewers.

Hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 7:00 PM

Related Categories

Ratings and Reviews
The Original Mattress Factory

Overall Rating

Overall Rating
( 39 Reviews )
22
6
2
4
5
Write a Review

Dana Sanderson on Google

image The smell of the new mattress was horrible, very strong chemical smell. One of the most uncomfortable beds I've ever owned. Been sleeping on it for 3 years now hoping it will get better or I'd get used to it. Every time I wake up it crosses my mind how uncomfortable this bed is and how my body has hurt since sleeping on this mattress. Will never purchase here again. Wasted.


Elizabeth Will on Google

image I bought a Cal King medium firm mattress with pillow top. I've been struggling to find an old fashioned traditional mattress. This seemed like it was it. It is terrible. I expected it to be like my other old time mattresses. I always got medium firm, but this is so hard it causes so many aches and pains I can't wait to get out of it. Most other mattresses you can get a refund for if you don't like it, even though it has to be disposed of since it can't be resold. You could always sit on the edge of an old time mattress and it was comfortable. I had a request edge support and it felt like was like I was sitting on a 2x4. It's an expensive purchase and you just throw away your money. You might have to throw more away if you pay 25% to get another one in the first year.

Business Response on Google Aug 29th, 2023
Thank you for your feedback, Elizabeth and we are sorry to hear that you aren't happy with your bed. We want all of our customers to love their beds. We will be reaching out to you directly to try to help. Thank you.

David Shook on Google

image We needed a new mattress, so we bought the exact model we purchased 20 years ago. Outstanding mattress!


Chris Deyton on Google

image Nick was very friendly, not overbearing like you fear a mattress salesman would be. He answered questions if I asked but otherwise kept his distance. We left and shopped around but came back to purchase because of the quality if the product and the ease of the shopping experience.


Tc Smith on Google

image Me and my wife went in this morning, Antonio was awesome from the moment we walked in. Takes his time and explains everything you need to know about the mattresses. He actually wants you to lay on them as you would sleep at home to insure your making the right choice. Definitely will go back. Customer service was great thank you again Antonio.


Load More Reviews

Overall Rating

Overall Rating
( 39 Reviews )
22
6
2
4
5

Write a Review

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