Dollar General
-
1811 S New Hope Rd
Gastonia, NC 28054 - 980-285-2390
Hours
Chamber Rating
-
Karen Fortner
I had a car accident in the parking lot and had a full blown panic attack and just spent over $50 in this store and went on to request the restroom and was treated with mere disrespect and non concern
Mar 17th, 2024 -
Jessica Kontz
I went in there with my husband the other day and we were standing in line for a little while the 2 cashiers were talking. I kindly asked "Excuse me miss ,is this register open?". She looked at me and with disgust said "I'm counting the drawer" .So I said "oh ok" and kindly moved back to where I was. Meanwhile they started to talk about me and say that I knew the register wasn't open. Then not even one minute later she comes up and says "ok I'm done". Rings me out looking ignorant and gives me the recipt while turning her head .No customer service skills at all. I didn't say anything because there were alot of customers in there and I didn't want to hold up the line. HOWEVER I have done customer service for 20+ yrs and was also a Dollar General manager a few years ago. I have a family member who works for corporate dealing with Dollar General and I honestly started to call . Then I thought about the fact that she may have children and she may just need guidance or whatever the case. So this is my advice to you young lady,not every customer that comes in is rude and ontop of that you never know what someone is going through. If you are staying in the customer service field then you need to fix your attitude.....please . Whatever you are going through,does not have to be projected ignorantly at your job. However I hope all is well for you,get your customer service skills together.
Mar 9th, 2024 -
Mickie Camp
Cashiers are very RUDE and ofc again this dollar general has no bathrooms, it is BLOCKED. Come on start stocking get stuff out of the way, not very clean. Almost most of dollar generals are poorly maintained its awful DO BETTER RETRAIN!!!! STOP BEING SO RUDE TO YOUR CUSTOMERS
Nov 27th, 2023 -
Chel Love
They NEVER have anything, but I love the workers (most)
Nov 12th, 2023 -
Quentin Carswell
Came to the store at 6:51pm doors are locked and lights are on???? Many people trying to buy things.
Aug 28th, 2023
Contact Info
- 980-285-2390
Questions & Answers
Q What is the phone number for Dollar General?
A The phone number for Dollar General is: 980-285-2390.
Q Where is Dollar General located?
A Dollar General is located at 1811 S New Hope Rd, Gastonia, NC 28054
Q What is the internet address for Dollar General?
A The website (URL) for Dollar General is: https://www.dollargeneral.com/store-directory/nc/gastonia/11519
Q How big is Dollar General?
A Dollar General employs approximately 20+ people.
Q What days are Dollar General open?
A Dollar General is open:
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 9:00 PM
Sunday: 8:00 AM - 9:00 PM
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Q How is Dollar General rated?
A Dollar General has a 4.1 Star Rating from 384 reviewers.
Hours
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Ratings and Reviews
Dollar General
Overall Rating
Overall Rating
( 384 Reviews )Karen Fortner on Google
I had a car accident in the parking lot and had a full blown panic attack and just spent over $50 in this store and went on to request the restroom and was treated with mere disrespect and non concern
Jessica Kontz on Google
I went in there with my husband the other day and we were standing in line for a little while the 2 cashiers were talking. I kindly asked "Excuse me miss ,is this register open?". She looked at me and with disgust said "I'm counting the drawer" .So I said "oh ok" and kindly moved back to where I was. Meanwhile they started to talk about me and say that I knew the register wasn't open. Then not even one minute later she comes up and says "ok I'm done". Rings me out looking ignorant and gives me the recipt while turning her head .No customer service skills at all. I didn't say anything because there were alot of customers in there and I didn't want to hold up the line. HOWEVER I have done customer service for 20+ yrs and was also a Dollar General manager a few years ago. I have a family member who works for corporate dealing with Dollar General and I honestly started to call . Then I thought about the fact that she may have children and she may just need guidance or whatever the case. So this is my advice to you young lady,not every customer that comes in is rude and ontop of that you never know what someone is going through. If you are staying in the customer service field then you need to fix your attitude.....please . Whatever you are going through,does not have to be projected ignorantly at your job. However I hope all is well for you,get your customer service skills together.
Mickie Camp on Google
Cashiers are very RUDE and ofc again this dollar general has no bathrooms, it is BLOCKED. Come on start stocking get stuff out of the way, not very clean. Almost most of dollar generals are poorly maintained its awful DO BETTER RETRAIN!!!! STOP BEING SO RUDE TO YOUR CUSTOMERS
Chel Love on Google
They NEVER have anything, but I love the workers (most)
Quentin Carswell on Google
Came to the store at 6:51pm doors are locked and lights are on???? Many people trying to buy things.
Overall Rating
Overall Rating
( 384 Reviews )Write a Review
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