Wells Fargo Bank

Jan 24th, 2024

Dec 12th, 2023

Nov 28th, 2023

Closing all of my accounts. Ill never do business with or refer business to Wells Fargo again. An incompetent banker opened up a smaller business account for me and at the time clearly didnt know what she was doing. I should have put up a review at that time but I definitely understand that people need room for growth. A week later she calls me from another branch asking that I come back in because there was documentation she forgot needed to be signed. I did that. She calls me back 2 weeks later when Im out of town asking that I come in for something else that she forgot needed to be done. I let he know how frustrating it was a told her I would get back to her once I got back in town. I also mentioned that if she needs to close that account then I was ok with her doing that. I go to transfer funds from my bigger business account today (3 months later) and get a message that a flag is on my bigger account (which has absolutely nothing to do with the smaller account). I call the 1-800 number and they direct me back to the original branch where I set up the smaller account. I go into the branch to ask about it and the branch manager (Im assuming) tells me that there are no appointments today mentioning that I was supposed to come in at an earlier date. When making mention of the transactions that happen daily in the bigger business account and it not having anything to do with the smaller account in question she did absolutely nothing to understand or rectify the clear incompetence of the lady who set the account up! Made an appointment for a branch today 3 hours later and 30 mins away from me. Poor customer service and absolutely no understanding at all. I know Wells Fargo can careless about my little bit of business on a bigger scale but it makes me feel better to know they wont have it.
Oct 18th, 2023

Jan 14th, 2023