AAMCO Transmissions & Total Car Care

Hours

Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM

Chamber Rating

4.4 - (101 reviews)
81
6
0
1
13
Read Our 101 Reviews

Chamber Rating

4.4 - (101 reviews)
81
6
0
1
13
  • Chris Money

    I took my truck here when it started shaving transmission problems. They charged me $6,400 to put in a new trans and change an oil cooler gasket. I had to bring it back a couple times for exhaust leaks and that pink cooler just didnt want to seal but they were amazing through the entire process. Conrad, Donna and the mechanics all were very nice and professional. They got my truck running in tip top shape right now.
    Apr 8th, 2024

  • John Welch


    Apr 2nd, 2024

  • Judy Bridges

    Very knowledgeable, friendly and professional staff. Conrad is the best!!
    Mar 3rd, 2024

  • Jacob Mitchell

    My 2015 Silverado 1500 needed the transmission replaced at around 145k (typical Chevy). Conrad was able to have a fully warrantied reman transmission in stock, and my truck in the shop within a week. Andrew did an excellent job changing out the transmission and inspecting my cooler for any signs of metal shavings as well as performing a hot flush. If, and when, your Chevy has transmission issues I can safely recommend this shop, and the 100k mile warranty is excellent peace of mind.
    Feb 24th, 2024

  • kevin baker

    Beware. Transmission replacement & transfer case (shortly after transmission replacement). Please note: Everything mentioned below is AFTER Aamco performed work, not before. The prior was simply, hey you lost 2nd and 3rd gear, you need a rebuild or replacement, then the rest below follows. NEVER any issues with 4WD or the transfer case AT ALL in 8 years of regularly using it. Most recently, after about the 3rd attempt to get the truck fixed for the same issue, I asked that the GM get involved. I told him it needed some different attention and I couldn't keep coming up there. He said he would get involved. Apparently the owner was brought in, along with a SC owner but still had the same issue. They will stand behind it, but beware, it could take 6-7 times before you get it fixed, and the GM will tell you whatever you want to hear. They won't supplement another vehicle, won't give you back any money, none of it. Their time is worth money, but your time is not. Early on, the quality aspect was brought to attention from another mechanic replacing the rear seal (see photos). After that Aamco ended up replacing the brand new torque converter, and fixing the transmission plug, as well as a stainless steel bolt that looked like it came off of the home depot shelf that didn't even have a locking head (it was on top of the transmission-never would have known), thanks to a different mechanic. The transmission builders reply was "that doesn't look like something I would install" to insinuate someone else did it on a fresh rebuild. All together I have brought the truck back 6-7 times. They were also unable to properly diagnose my truck with a tune in place, and had to factory wipe out the tune so if you don't have a stock truck you need to stay away from this place. I was assured before any work was done, there was no issue with a truck with a tune, but since they couldn't recreate the scenario, the only thing they knew to do was reprogram the transmission back to factory. ($500 tune gone, now stuck with check engine lights since the O2 sensors are now in play). Wiring harness for the fuel sending unit wasn't secured properly, which ultimately got tangled around the driveshaft. They fixed it, but didn't put the boot back around the yoke entrance of the driveshaft. When I mentioned it, it was just shrugged off, oh lots of vehicles don't have it. I conceded on almost everything, because I could not continuously keep bringing my truck to their shop for days or weeks at a time. It was honestly just problem after problem and with the quality and the know how, and I completely lost faith once I got the GM involved and still had issues, so I asked who his boss was (the owner), and he refused to give me their contact information, so I was stuck with the guy who will tell you whatever you want to hear. Like I mentioned, they won't give you a loner, so if you like missing work, or figuring out how you will get your kids to school, this is the place for you. Coming from the eye of the consumer, this process has been an absolute nightmare from the beginning and I have never felt more like 1 tiny small drop in a huge bucket. One comes in and out, then on to the next one vs do it once, do it right. One positive thing I will say, is that the face of the company, Conrad, is very friendly and seems to be the best thing they have going, but you don't go to a transmission shop to make friends.
    Feb 15th, 2024

Read Our 101 Reviews

About
AAMCO Transmissions & Total Car Care

AAMCO Transmissions & Total Car Care is located at 610 N Main St in Fuquay Varina, North Carolina 27526. AAMCO Transmissions & Total Car Care can be contacted via phone at 919-577-1055 for pricing, hours and directions.

Contact Info

Services

  • CUSTOM WORK
  • LOCATING SERVICE
  • REBUILDING
  • TRANSMISSION REBUILD

Languages

  • Spanish

Payment Methods

  • AMEX
  • MasterCard
  • Visa

Questions & Answers

Q What is the phone number for AAMCO Transmissions & Total Car Care?

A The phone number for AAMCO Transmissions & Total Car Care is: 919-577-1055.


Q Where is AAMCO Transmissions & Total Car Care located?

A AAMCO Transmissions & Total Car Care is located at 610 N Main St, Fuquay Varina, NC 27526


Q What is the internet address for AAMCO Transmissions & Total Car Care?

A The website (URL) for AAMCO Transmissions & Total Car Care is: https://www.aamcofuquayvarinanc.com/?utm_source=G&utm_medium=local&utm_campaign=google-local


Q How big is AAMCO Transmissions & Total Car Care?

A AAMCO Transmissions & Total Car Care employs approximately 6-10 people.


Q Is there a key contact at AAMCO Transmissions & Total Car Care?

A You can contact Luis Chasseloup at 919-577-1055.


Q What days are AAMCO Transmissions & Total Car Care open?

A AAMCO Transmissions & Total Car Care is open:
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM


Q How is AAMCO Transmissions & Total Car Care rated?

A AAMCO Transmissions & Total Car Care has a 4.4 Star Rating from 101 reviewers.

Key Contacts

image
Luis Chasseloup
Owner


Hours

Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM

Ratings and Reviews
AAMCO Transmissions & Total Car Care

Overall Rating

Overall Rating
( 101 Reviews )
81
6
0
1
13
Write a Review

Chris Money on Google

image I took my truck here when it started shaving transmission problems. They charged me $6,400 to put in a new trans and change an oil cooler gasket. I had to bring it back a couple times for exhaust leaks and that pink cooler just didnt want to seal but they were amazing through the entire process. Conrad, Donna and the mechanics all were very nice and professional. They got my truck running in tip top shape right now.

Business Response on Google Apr 9th, 2024
Chris, Thank you for your review. I appreciate your business and I'm glad we were able to help you with your transmission and oil cooler repair. Please let us know if you have any issues or concerns.

John Welch on Google

image

Business Response on Google Apr 2nd, 2024
John, Thank you so much for your 5-star review! We're thrilled to hear that you had such a positive experience with us. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We truly appreciate your support!

Judy Bridges on Google

image Very knowledgeable, friendly and professional staff. Conrad is the best!!

Business Response on Google Mar 1st, 2024
JudyThank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff, especially Conrad. We strive to provide knowledgeable, friendly, and professional service to all our customers, and it's always rewarding to hear when we've succeeded. We'll be sure to pass along your feedback to Conrad and the rest of our team. If you ever need assistance again, don't hesitate to reach out. We're here to help!

Jacob Mitchell on Google

image My 2015 Silverado 1500 needed the transmission replaced at around 145k (typical Chevy). Conrad was able to have a fully warrantied reman transmission in stock, and my truck in the shop within a week. Andrew did an excellent job changing out the transmission and inspecting my cooler for any signs of metal shavings as well as performing a hot flush. If, and when, your Chevy has transmission issues I can safely recommend this shop, and the 100k mile warranty is excellent peace of mind.

Business Response on Google Mar 30th, 2024
Jacob, Thank you so much for your glowing 5-star review! We're delighted to hear that Conrad and Andrew provided you with exceptional service during your recent transmission replacement. Ensuring your Silverado is back on the road safely and swiftly is always our top priority. We're thrilled to offer fully warrantied reman transmissions and a thorough inspection process to give you peace of mind. Your recommendation means the world to us, and we're here to help with any future Chevy transmission needs. Thank you for choosing our AAMCO Transmission shop!

kevin baker on Google

image Beware.
Transmission replacement & transfer case (shortly after transmission replacement). Please note: Everything mentioned below is AFTER Aamco performed work, not before. The prior was simply, hey you lost 2nd and 3rd gear, you need a rebuild or replacement, then the rest below follows. NEVER any issues with 4WD or the transfer case AT ALL in 8 years of regularly using it.
Most recently, after about the 3rd attempt to get the truck fixed for the same issue, I asked that the GM get involved. I told him it needed some different attention and I couldn't keep coming up there. He said he would get involved. Apparently the owner was brought in, along with a SC owner but still had the same issue. They will stand behind it, but beware, it could take 6-7 times before you get it fixed, and the GM will tell you whatever you want to hear. They won't supplement another vehicle, won't give you back any money, none of it. Their time is worth money, but your time is not. Early on, the quality aspect was brought to attention from another mechanic replacing the rear seal (see photos). After that Aamco ended up replacing the brand new torque converter, and fixing the transmission plug, as well as a stainless steel bolt that looked like it came off of the home depot shelf that didn't even have a locking head (it was on top of the transmission-never would have known), thanks to a different mechanic. The transmission builders reply was "that doesn't look like something I would install" to insinuate someone else did it on a fresh rebuild. All together I have brought the truck back 6-7 times.
They were also unable to properly diagnose my truck with a tune in place, and had to factory wipe out the tune so if you don't have a stock truck you need to stay away from this place. I was assured before any work was done, there was no issue with a truck with a tune, but since they couldn't recreate the scenario, the only thing they knew to do was reprogram the transmission back to factory. ($500 tune gone, now stuck with check engine lights since the O2 sensors are now in play). Wiring harness for the fuel sending unit wasn't secured properly, which ultimately got tangled around the driveshaft. They fixed it, but didn't put the boot back around the yoke entrance of the driveshaft. When I mentioned it, it was just shrugged off, oh lots of vehicles don't have it. I conceded on almost everything, because I could not continuously keep bringing my truck to their shop for days or weeks at a time. It was honestly just problem after problem and with the quality and the know how, and I completely lost faith once I got the GM involved and still had issues, so I asked who his boss was (the owner), and he refused to give me their contact information, so I was stuck with the guy who will tell you whatever you want to hear. Like I mentioned, they won't give you a loner, so if you like missing work, or figuring out how you will get your kids to school, this is the place for you.
Coming from the eye of the consumer, this process has been an absolute nightmare from the beginning and I have never felt more like 1 tiny small drop in a huge bucket. One comes in and out, then on to the next one vs do it once, do it right.
One positive thing I will say, is that the face of the company, Conrad, is very friendly and seems to be the best thing they have going, but you don't go to a transmission shop to make friends.

Business Response on Google Feb 14th, 2024
KevinYour experience falls short of the high standards we set for ourselves, and we understand your frustration and disappointment. Rest assured, we take your feedback seriously and will use it to improve our services moving forward.

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Overall Rating

Overall Rating
( 101 Reviews )
81
6
0
1
13

Write a Review

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